Virtual School Meanderings

January 21, 2017

NCVPS E-lert for Jan. 19, 2017 – Winter Edition II –

A newsletter from Thursday’s inbox…

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert for Jan. 19, 2017 – Winter Edition II

CalendarCheckCalendar Check
Fall 2016
 
End Dates
Early Calendar: Dec. 16
Early Grades: Dec. 21
Traditional Calendar: Jan. 13
Traditional Grades: Jan 19
 
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Day 3 No-Show Report
Early Calendar:  Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Final grades for Fall 2016 were posted today.  See the NCVPS report card update for details.
Traditional calendar classes begin on Jan. 23, and we are still enrolling. Traditional enrollment closes on Feb. 3; although, you will have other enrollment options after that.
See all the details below.
Updated This Week
Tech Treats – An NCVPS Technology Newsletter
Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

TechTreatsTech Treats – An NCVPS Technology Newsletter

As part of our commitment to communication and customer service, we are pleased to announce NCVPS Tech Treats.  Our goal with this newsletter is to highlight and share Canvas updates and technology tips.
In this issue of NCVPS Tech Treats:
  • Homepage Announcements
  • Course Dashboard
  • Password Resets

TOYUdateNCVPS Teacher of Year Finalists Announced

We would like to congratulate the following NCVPS teachers who have been named the Top 5 candidates in the NCVPS 2016-2017 Teacher of the Year selection process. We know that many schools have developed a great relationship with many of our teachers, and that you would want to see this update.
Here are the five finalists:
Joy Crosby – OCS Algebra
Kimberly Rushton – English IV Honors
Teryn Odom – Spanish II
Shara Packman – Latin I
Laurie Sloan – AP Art History
These teachers will move to Phase 2 and out of this group will come this year’s winner.
We are very proud of the work all of our teachers are doing and wish these candidates the very best as they move forward.
Best wishes to everyone for a successful new year.
Teacher of the Year Process
Our Teacher of the Year selection team has been busy calculating scores from Phase 1 submissions for this year’s nominees.
To remove bias and help maintain the integrity of the selection process, the first phase includes “blind scoring,” in which selection team members were provided with the responses only and individual teacher names were removed from the submissions.
Each year, our TOY candidate pool becomes more and more competitive, and we believe this is because NCVPS has a phenomenal group of teachers who go above and beyond the call of duty to ensure students are successful!

OCSRegistrationSpring 2017 OCS Registration

Before a school registers students, the school and OCS F2F (face-to-face) teacher should be willing to teach the OCS courses in the online learning environment and be committed to the co-teaching partnership with the NCVPS online Content Teacher.
School registrations will not be official until schools provide NCVPS with the names of their classroom OCS teachers who will partner with the NCVPS teacher. School ELAs will be asked to provide the name of the OCS classroom teacher for each course before each semester begins. They will submit this information to the NCVPS OCS Registration Team via a F2F Teacher Designation Form (google doc).  School ELAs will be contacted by email in order to provide this information.
Please be sure your contact information in the registration system is current. We will send the designation form to the ELA contact information in the registration system.
For complete details on the OCS registration process, see our OCS page at this link.

CourseExtensionsCourse Extensions

We will begin accepting requests for fall extensions January 6th for traditional block courses.

If large portions of the course are missing, an extension won’t help the student.  The student will need to be re-enrolled for spring courses.

Please submit an extension request through the Virtual Support Center.

FallUpdatesFall 2016 Updates

CurrentPostedGradesWhat Grades Are Currently Posted?
January 9: Early Calendar Day 3 Status Report Posted in the NCVPS Registration System
January 13: Early Calendar Day 7 Status Reports Posted in the NCVPS Registration System
January 19: Fall Block Courses Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
January 19: Yearlong Progress Reports Posted in the NCVPS Registration System
 
What’s Next on the Schedule? 
January 26: Day 3 Status Report for Traditional Calendar Classes.
See our sidebar to find an overview of NCVPS grade reporting.

SpringUpdatesSpring 2017 Updates

Registration is still open for spring courses. We will continue to register until Feb. 3 for traditional calendar courses, which is our tenth day of class.
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here. Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.  See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waitlists is if an already enrolled student drops the course.
This template is a guide to give to students before classes begin. It has a place for all the essential details to help students get started with their NCVPS courses.
You will need to fill in some of the details or you can have students come to you and complete the details themselves. You can print the template for students, or you can copy and paste it into an email that you send to students.
Here’s the link to the template . Feel free to add your own details!
Start Dates
Early Calendar: January 4
Traditional Calendar: January 23
Day 3 Status Report
Early Calendar: Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 Status Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Be sure to check the Day 3 and Day 7 reports to determine which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Coming soon!
Coming soon!
 See our sidebar to find an overview of NCVPS grade reporting.
Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
NCVPS has a nationally recognized peer tutoring program. Our student tutors a have strong working knowledge of the courses in which they tutor and a recommendation from an NCVPS teacher.
Peer Tutors can help your students better understand their course structure and course content. They are only an appointment away in our Upswing! platform, which can be accessed from any course. Have students look for the Peer Tutoring button in their courses:
Once students make contact with a Peer Tutor, they may want to schedule a regular tutoring time so that they can stay on top of their course. Our Peer Tutors are available for Quick Questions and one-on-one sessions.

NCFETEstingNCFE Testing Update
Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
AP Computer Science A – Edmentum
Business Law – OdysseyWare
Health – Fuel Education
Marketing – OdysseyWare
Personal Finance – Fuel Education
Principles of Business & Finance – OdysseyWare
Small Business & Entrepreneurship – OdysseyWare
Social Studies Grade 4 – Connections Education
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

January 14, 2017

NCVPS E-lert for Jan. 11, 2017 – Winter Edition I –

A newsletter from Wednesday’s inbox (I’m just noticing that this has been a busy blogging week)…

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NNCVPS E-lert for Jan. 11, 2017 – Winter Edition I

CalendarCheckCalendar Check
Fall 2016
 
End Dates
Early Calendar: Dec. 16
Early Grades: Dec. 21
Traditional Calendar: Jan. 13
Traditional Grades: Jan 19
 
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Day 3 No-Show Report
Early Calendar:  Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources

Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone! We are still enrolling for spring courses. You may have students land on a waitlist. Our division directors use the waitlist to determine if they need to open a new section or increase the size of an existing section. Check out course capacity list (below) to determine if a course is full or not.
See all the details below.
Updated This Week
Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

OCSRegistrationSpring 2017 OCS Registration

Before a school registers students, the school and OCS F2F (face-to-face) teacher should be willing to teach the OCS courses in the online learning environment and be committed to the co-teaching partnership with the NCVPS online Content Teacher.
School registrations will not be official until schools provide NCVPS with the names of their classroom OCS teachers who will partner with the NCVPS teacher. School ELAs will be asked to provide the name of the OCS classroom teacher for each course before each semester begins. They will submit this information to the NCVPS OCS Registration Team via a F2F Teacher Designation Form (google doc).  School ELAs will be contacted by email in order to provide this information.
Please be sure your contact information in the registration system is current. We will send the designation form to the ELA contact information in the registration system.
For complete details on the OCS registration process, see our OCS page at this link.

EndSemTipsEnd of Semester Tips and Reminders
Early calendar courses ended on Friday, Dec. 16. Grades were posted on Wednesday, Dec. 21.
Be sure to check our webpage End of Semester Tips and Reminders at this link. See the end of semester timeline, testing information, grade reporting, extension requests, and more.
Please note that if you are an early calendar school, you also may have students enrolled in traditional calendar courses with NCVPS. Those classes end on January 13, 2017.  However, if students have already made arrangements with their instructors, they can finish in December. Contact the students’ instructors if you have questions about this.

CourseExtensionsCourse Extensions

We will begin accepting requests for fall extensions January 6th for traditional block courses.

If large portions of the course are missing, an extension won’t help the student.  The student will need to be re-enrolled for spring courses.

Please submit an extension request through the Virtual Support Center.

FallUpdatesFall 2016 Updates

CurrentPostedGradesWhat Grades Are Currently Posted?
December 21: Final grades for early calendar courses will be posted in the registration system. See details on the final grade report here.
 
December 21: Progress reports for traditional calendar courses will be posted in the registration system.
January 9: Early Calendar Day 3 Status Report Posted in the NCVPS Registration System
 
What’s Next on the Schedule? 
January 13: Early Calendar Day 7 Status Reports Posted in the NCVPS Registration System
January 19: Fall Block Courses Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
January 19: Yearlong Progress Reports Posted in the NCVPS Registration System
See our sidebar to find an overview of NCVPS grade reporting.

SpringUpdatesSpring 2017 Updates

Registration is still open for spring courses. We will continue to register until Feb. 3 for traditional calendar courses, which is our tenth day of class.
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here. Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.  See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waitlists is if an already enrolled student drops the course.
This template is a guide to give to students before classes begin. It has a place for all the essential details to help students get started with their NCVPS courses.
You will need to fill in some of the details or you can have students come to you and complete the details themselves. You can print the template for students, or you can copy and paste it into an email that you send to students.
Here’s the link to the template . Feel free to add your own details!
Start Dates
Early Calendar: January 4
Traditional Calendar: January 23
Day 3 Status Report
Early Calendar: Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 Status Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Be sure to check the Day 3 and Day 7 reports to determine which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Coming soon!
Coming soon!
 See our sidebar to find an overview of NCVPS grade reporting.

Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).

The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
NCVPS has a nationally recognized peer tutoring program. Our student tutors a have strong working knowledge of the courses in which they tutor and a recommendation from an NCVPS teacher.
Peer Tutors can help your students better understand their course structure and course content. They are only an appointment away in our Upswing! platform, which can be accessed from any course. Have students look for the Peer Tutoring button in their courses:
Once students make contact with a Peer Tutor, they may want to schedule a regular tutoring time so that they can stay on top of their course. Our Peer Tutors are available for Quick Questions and one-on-one sessions.

NCFETEstingNCFE Testing Update

Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.

VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
AP Computer Science A – Edmentum
Business Law – OdysseyWare
Health – Fuel Education
Marketing – OdysseyWare
Personal Finance – Fuel Education
Principles of Business & Finance – OdysseyWare
Small Business & Entrepreneurship – OdysseyWare
Social Studies Grade 4 – Connections Education
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

January 6, 2017

NCVPS E-lert for Jan. 4, 2017 – Fall Edition XVI

Also from Wednesday’s inbox…

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert for Jan. 4, 2017 – Fall Edition XVI

CalendarCheckCalendar Check
Fall 2016
 
End Dates
Early Calendar: Dec. 16
Early Grades: Dec. 21
Traditional Calendar: Jan. 13
Traditional Grades: Jan 19
 
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Day 3 No-Show Report
Early Calendar:  Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources

Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings and a happy new year to all!
Spring early calendar courses begin today. We will continue to register for early calendar courses until January 18. Fall traditional calendar courses end on January 13, and spring traditional calendar courses begin on January 23.
See all the details below.
Updated This Week
Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

EndSemTipsEnd of Semester Tips and Reminders
Early calendar courses ended on Friday, Dec. 16. Grades were posted on Wednesday, Dec. 21.
Be sure to check our webpage End of Semester Tips and Reminders at this link. See the end of semester timeline, testing information, grade reporting, extension requests, and more.
Please note that if you are an early calendar school, you also may have students enrolled in traditional calendar courses with NCVPS. Those classes end on January 13, 2017.  However, if students have already made arrangements with their instructors, they can finish in December. Contact the students’ instructors if you have questions about this.

CourseExtensionsCourse Extensions

We will begin accepting requests for fall extensions January 6th for traditional block courses.

If large portions of the course are missing, an extension won’t help the student.  The student will need to be re-enrolled for spring courses.

Please submit an extension request through the Virtual Support Center.

FallUpdatesFall 2016 Updates

CurrentPostedGradesWhat Grades Are Currently Posted?
December 21: Final grades for early calendar courses will be posted in the registration system. See details on the final grade report here.
 
December 21: Progress reports for traditional calendar courses will be posted in the registration system.
 
What’s Next on the Schedule? 
 
January 9: Early Calendar Day 3 Status Report Posted in the NCVPS Registration System
January 13: Early Calendar Day 7 Status Reports Posted in the NCVPS Registration System
January 19: Fall Block Courses Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
January 19: Yearlong Progress Reports Posted in the NCVPS Registration System
See our sidebar to find an overview of NCVPS grade reporting.

SpringUpdatesSpring 2017 Updates

Registration is still open for spring courses. We will continue to register until Feb. 3 for traditional calendar courses, which is our tenth day of class.
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here. Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.  See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waitlists is if an already enrolled student drops the course.
This template is a guide to give to students before classes begin. It has a place for all the essential details to help students get started with their NCVPS courses.
You will need to fill in some of the details or you can have students come to you and complete the details themselves. You can print the template for students, or you can copy and paste it into an email that you send to students.
Here’s the link to the template . Feel free to add your own details!
Start Dates
Early Calendar: January 4
Traditional Calendar: January 23
Day 3 Status Report
Early Calendar: Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 Status Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Be sure to check the Day 3 and Day 7 reports to determine which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Coming soon!
Coming soon!
 See our sidebar to find an overview of NCVPS grade reporting.

Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).

The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
Are you aware that NCVPS offers course extensions at the end of the semester? We have two types of extensions. The first is a one or two-day extension. This is granted for technical reasons that were beyond the student’s control. The school may have had a scheduling conflict in the lab or the internet was out. Reach out to the NCVPS teacher directly for this short extension.
Our second type of extension is for medical hardships are for difficult life events that the student has faced. These extensions are for up to two weeks. The course extension has to begin at the school level. If you think that the student would benefit from a course extension, have the school principal go to www.help.ncvps.org and complete a virtual support center ticket requesting the extension. Read more about NCVPS course extensions here.

NCFETEstingNCFE Testing Update

Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.

VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
AP Computer Science A – Edmentum
Business Law – OdysseyWare
Health – Fuel Education
Marketing – OdysseyWare
Personal Finance – Fuel Education
Principles of Business & Finance – OdysseyWare
Small Business & Entrepreneurship – OdysseyWare
Social Studies Grade 4 – Connections Education
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator 
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/~~~~~~~~~~~~~~~~~~~~~~~~~~

December 25, 2016

Season’s Greetings from NCVPS

From the inbox…

The staff at NCVPS wishes you a very happy holiday season and great prosperity throughout the coming year.
Districts and schools helped NCVPS reach record enrollments in 2016. North Carolina students earned more online credits than in any previous year. We are honored to serve all of our students!
We look forward to working with you in 2017. We’ve had  several new initiatives this school year that positively impacted the way that we serve districts, schools, and students, including our complete transition to Canvas, integration with the Canvas Parent App, expansion of our English Learners courses, and increased enrollment in our Mastery Learning program.
Thank you for your continued support, partnership, and advocacy!
-The North Carolina Virtual Public School
STAY CONNECTED
Like us on Facebook    Follow us on Twitter
North Carolina Virtual Public School, 1017 Main Campus Drive, Partners I Bldg., SUITE 3900, Raleigh, NC 27606

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

December 16, 2016

Fwd: NCVPS E-lert for Dec. 15, 2016 – Fall Edition XV –

A newsletter from yesterday’s inbox…

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert for Dec. 15, 2016 – Fall Edition XV

CalendarCheckCalendar Check
Fall 2016
 
End Dates
Early Calendar: Dec. 16
Early Grades: Dec. 21
Traditional Calendar: Jan. 13
Traditional Grades: Jan 19
 
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Day 3 No-Show Report
Early Calendar:  Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Early calendar courses end Friday. Check out the details below on how to ask for course extensions, how to best close out the semester, and tips for Spring 2017.
Updated This Week
Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

EndSemTipsEnd of Semester Tips and Reminders
Early calendar courses end on Friday, Dec. 16. Grades will be posted on Wednesday, Dec. 21.
Be sure to check our webpage End of Semester Tips and Reminders at this link. See the end of semester timeline, testing information, grade reporting, extension requests, and more.
Please note that if you are an early calendar school, you also may have students enrolled in traditional calendar courses with NCVPS. Those classes end on January 13, 2017.  However, if students have already made arrangements with their instructors, they can finish in December. Contact the students’ instructors if you have questions about this.

CourseExtensionsCourse Extensions

We’ve started receiving requests for course extensions. The only course extension requests we are accepting at this time are for Early Calendar courses.

It is too early for us to make course extension decisions about traditional block courses. The semester ends on December 16th for Early Calendar courses and January 13th for traditional/block courses.

Instructional directors can start granting extensions now for Early Calendar and January 6th for traditional and block courses.  The reason for this is there is still a lot of time left for students to work, and extensions are for those students who need just a little more time to finish the course.

If large portions of the course are missing, an extension won’t help the student.  The student will need to be re-enrolled for spring courses.

Of course, we will work with student situations as we get closer to the end of the semester.  We want our students to be successful.  What we need now is for the student to begin to work steadily and make progress in the course.

Please submit an extension request through the Help Desk now for Early Calendar courses and January 6th for traditional and block courses.

FallUpdatesFall 2016 Updates

CurrentPostedGradesWhat Grades Are Currently Posted?
December 1: A progress report has been posted in the NCVPS registration system for early and traditional calendar courses.
 
What’s Next on the Schedule? 
 
December 21: Final grades for early calendar courses will be posted in the registration system. See details on the final grade report here.
 
December 21: Progress reports for traditional calendar courses will be posted in the registration system.
See our sidebar to find an overview of NCVPS grade reporting.

SpringUpdatesSpring 2017 Updates

Registration is still open for spring courses. We will continue to register until Feb. 3, which is our tenth day of class.
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here. Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.  See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waitlists is if an already enrolled student drops the course.
This template is a guide to give to students before classes begin. It has a place for all the essential details to help students get started with their NCVPS courses.
You will need to fill in some of the details or you can have students come to you and complete the details themselves. You can print the template for students, or you can copy and paste it into an email that you send to students.
Here’s the link to the template . Feel free to add your own details!
Start Dates
Early Calendar: January 4
Traditional Calendar: January 23
Day 3 Status Report
Early Calendar: Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 Status Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Be sure to check the Day 3 and Day 7 reports to determine which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 3
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Coming soon!
Coming soon!
 See our sidebar to find an overview of NCVPS grade reporting.
Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
Are you aware that NCVPS offers course extensions at the end of the semester? We have two types of extensions. The first is a one or two-day extension. This is granted for technical reasons that were beyond the student’s control. The school may have had a scheduling conflict in the lab or the internet was out. Reach out to the NCVPS teacher directly for this short extension.
Our second type of extension is for medical hardships are for difficult life events that the student has faced. These extensions are for up to two weeks. The course extension has to begin at the school level. If you think that the student would benefit from a course extension, have the school principal go to www.help.ncvps.org and complete a virtual support center ticket requesting the extension. Read more about NCVPS course extensions here.

NCFETEstingNCFE Testing Update
Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Advanced Functions & Modeling – Apex Learning
ELA Grade 7 – Founders Education
ELA Grade 8 – Founders Education
Intermediate Business & Marketing – Apex Learning
Science Grade 7 – Founders Education
Science Grade 8 – Founders Education
Social Studies Grade 7 – Founders Education
Social Studies Grade 8 – Founders Education
PE Grade 6 – Founders Education
PE Grade 7 – Founders Education
PE Grade 8 – Founders Education
PE for High School – Founders Education

Health Grade 8 – Founders Education

North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
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Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/
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