Virtual School Meanderings

October 18, 2017

NCVPS E-lert – Oct. 16, 2017 – Fall Edition VIII (Progress Reports: Oct. 19)

A newsletter from Monday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – Oct. 16, 2017 – Fall Edition VIII (Progress Reports: Oct. 19)

CalendarCheck

Calendar Check
Fall 2017 Dates
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links

Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Progress reports will be posted on Oct. 19. Please see all of our important details below.
Thank you, and have a wonderful week!
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

ProgressShareProgress Reports – Please Share

NCVPS posts progress reports in its registration system every two weeks.
We do not send progress reports to parents, and a number of parents have said that their school does not update them on their child’s progress in their NCVPS courses.
Our teachers are in regular communication with parents who want that communication. However,

we cannot mail or email progress reports to parents.
Many schools will print NCVPS progress reports and send home with students or mail home to parents. Please try to adopt one of these practices at your school if you are not already doing so.
Additionally, regularly checking progress reports can help schools determine if students need extra help.
See the section for Intervention for Low-Performing and Ask-Risk Students on our

 Semester Success with NCVPS 

web page.
Our next progress report will be available in the NCVPS registration system on Thursday, Oct. 19.
Thank you!

NewTechNCVPS Is Hiring a New Tech Director

NCVPS is hiring a new Technology Director. Are you interested in joining our great team?
Applications are open until 5:00 p.m.on October 19th.
See the full details at the

 North Carolina Government Jobs 

page.

ConnectUsConnect with Us on Social Media

Connect with NCVPS on Twitter and Facebook. We are especially eager to connect with other North Carolina districts, schools, and educators.
Follow us on Twitter at @NCVPS.
Like and follow our NCVPS Facebookpage.

Fall2017UpdatesFall 2017 Updates

If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, visit our Registration System User’s Guide here.
Credit Recovery: Credit recovery enrollment will remain open until November 22, 2017. Schools can continue to enroll in credit recovery courses that have open seats.
OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new OCS sections after Sept. 12.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until November 13, 2017.
Transfer Students: After Sept. 12, we will begin accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. We will have more details on this next week. We are able to accept transfer students through November 22, 2017.
Open a ticket with the Virtual Support Center here: http://www.help.ncvps.org/ and include the following information with your transfer request:
1. Student’s Name
2. Student’s PowerSchool Number
3. Student’s Email
4. Student’s contact phone number
5. Student’s School & District
6. Course transferring in to
7. Transfer Grade (and support plan if needed)
8. Does the student have an IEP?  Does the Student have a 504 Plan?
9. Brief reason for transfer
Flex Learning: Our Flex Learning courses help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out Flex Learning page for enrollment information.
We have several processes that schools should follow throughout the semester to help students have greater success in NCVPS courses.
Check out our Semester Success with NCVPS page for details.
Grade Report Updates
October 19: Day 3 Status Report for Early Calendar 2nd Session Health and 2nd Session PE Posted in the NCVPS Registration System
October 19: Final Grades for 1st Session Early Calendar Health and Early Calendar PE Posted in the NCVPS Registration System
October 19: Progress Report Posted in the NCVPS Registration System
November 2: 2nd Session Health and 2nd Session PE Day 3 Status Report Posted in the NCVPS Registration System
November 2: Final Grades for 1st Session Traditional Calendar Health and 1st Session Traditional Calendar PE Posted in the Registration System
November 2: Progress Report Posted in the NCVPS Registration System
Reporting Overview
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

CRPhaseOUtCredit Recovery Phase Out Fall 2018

NCVPS is constantly evaluating our offerings and their impact on school needs. Over the last few years, we have seen our Credit Recovery enrollment decline as school needs have changed in this area. During the 2016 – 2017 school year, we worked with our Advisory Council and other NCVPS stakeholders to reflect on our Credit Recovery offerings and impact for schools. After careful consideration of this feedback from our stakeholders regarding our Credit Recovery offerings, we have decided to discontinue our Credit Recovery offerings beginning Fall 2018. Our last Credit Recovery offering will be Summer 2018.
Beginning Fall 2018 – Options for Repeating a Course
  • If a student needs a flexible start/end date and a self-paced option, FLEX Learning may be the best fit for repeating the course.
  • If a student needs a set start/end date (aligning to the semester), then our Traditional option may be the best fit for repeating the course.
  • Students will receive a final grade with both the FLEX Learning and Traditional options as all parts of the course with no exempting of content will be required.
 For more information, please visit our Flex Learning page and our  Credit Recovery Analysis page.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

NCVPS Resources

CultureCafeNCVPS Culture Cafe


The NCVPS Culture Cafe hosts hour-long online sessions for all students. Current, former, and prospective NCVPS students are welcome to attend!

The presentations are delivered by the faculty of NCVPS as ancillary instruction for interested students on a variety of cultural, gastronomic, historical, geographic and architectural themes related to the target languages of our World Language Department.
October 12: World Languages in the 21st Century

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.

If you’re using Chrome, please update your Chrome browser to the latest version Version Version 61.0.3163.100. To update Google Chrome, follow these steps:
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Help
  4. Click About Chrome
  5. Relaunch

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

October 7, 2017

NCVPS E-lert – Oct. 5, 2017 – Fall Edition VII (Progress Reports Posted) —

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NNCVPS E-lert – Oct. 5, 2017 – Fall Edition VII (Progress Reports Posted)

CalendarCheck

Calendar Check
Fall 2017 Dates
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links
Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Progress reports are posted, and we have a number of important items for you this week.
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

TechRequireTechnology Requirements

We have found that a number of students did not have the basic technology requirements for their NCVPS courses this fall. This includes both hardware and software.
Some students were attempting to take their NCVPS courses through their smartphones. Our courses are accessible on smartphones and tablets, but students will not have full functionality on those devices. That day is coming, but it’s not here yet. Students need a good working computer to successfully complete their NCVPS courses. They can use smartphones and tablets to check grades, communicate with their teachers, and view most of the content in their courses, but other activities and some learning objects require a computer.
Students also need Adobe Connect. It’s a free download. It’s where we host our live classes. Many of our teachers record lessons in Adobe Connect, and students need Adobe to view those recorded sessions.
Our world language courses require headphones and microphones. Students need to record their voices in their assignments.
See our Technology Requirements webpage for full details.
Districts will also find on that page our list of websites that students need access to. Please be sure those ports and channels are open.

EarlyDoneReminder: No Early Calendar OCS Courses in Spring

Please remember that we are phasing out our early calendar course offerings. This fall, we only offered OCS courses on the early calendar schedule. In the spring of 2018, we will have no early calendar course offerings.
If you are an early calendar school, please enroll in our traditional calendar courses. Once a teacher has been assigned to the course, please contact those teachers and let them know you are an early calendar school and when you need your students to finish. Our teachers will work with your students to modify the pacing of the course for them. Or you can let the students use the full term. All of our spring courses end on June 1, 2018.

Fall2017UpdatesFall 2017 Updates

If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, visit our Registration System User’s Guide here.
Credit Recovery: Credit recovery enrollment will remain open until November 22, 2017. Schools can continue to enroll in credit recovery courses that have open seats.
OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new OCS sections after Sept. 12.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until November 13, 2017.
Transfer Students: After Sept. 12, we will begin accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. We will have more details on this next week. We are able to accept transfer students through November 22, 2017.
Open a ticket with the Virtual Support Center here: http://www.help.ncvps.org/ and include the following information with your transfer request:
1. Student’s Name
2. Student’s PowerSchool Number
3. Student’s Email
4. Student’s contact phone number
5. Student’s School & District
6. Course transferring in to
7. Transfer Grade (and support plan if needed)
8. Does the student have an IEP?  Does the Student have a 504 Plan?
9. Brief reason for transfer
Flex Learning: Our Flex Learning courses help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out Flex Learning page for enrollment information.
We have several processes that schools should follow throughout the semester to help students have greater success in NCVPS courses.
Check out our Semester Success with NCVPS page for details.
Grade Report Updates
October 5: Progress Reports for all Classes
October 19: Day 3 Status Report for Early Calendar 2nd Session Health and 2nd Session PE Posted in the NCVPS Registration System
October 19: Final Grades for 1st Session Early Calendar Health and Early Calendar PE Posted in the NCVPS Registration System
October 19: Progress Report Posted in the NCVPS Registration System
Reporting Overview
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

CRPhaseOUtCredit Recovery Phase Out Fall 2018

NCVPS is constantly evaluating our offerings and their impact on school needs. Over the last few years, we have seen our Credit Recovery enrollment decline as school needs have changed in this area. During the 2016 – 2017 school year, we worked with our Advisory Council and other NCVPS stakeholders to reflect on our Credit Recovery offerings and impact for schools. After careful consideration of this feedback from our stakeholders regarding our Credit Recovery offerings, we have decided to discontinue our Credit Recovery offerings beginning Fall 2018. Our last Credit Recovery offering will be Summer 2018.
Beginning Fall 2018 – Options for Repeating a Course
  • If a student needs a flexible start/end date and a self-paced option, FLEX Learning may be the best fit for repeating the course.
  • If a student needs a set start/end date (aligning to the semester), then our Traditional option may be the best fit for repeating the course.
  • Students will receive a final grade with both the FLEX Learning and Traditional options as all parts of the course with no exempting of content will be required.
 For more information, please visit our Flex Learning page and our  Credit Recovery Analysis page.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

NCVPS Resources

CultureCafeNCVPS Culture Cafe


The NCVPS Culture Cafe hosts hour-long online sessions for world language students. Current, former, and prospective NCVPS students are welcome to attend!

The presentations are delivered by the faculty of NCVPS as ancillary instruction for interested students on a variety of cultural, gastronomic, historical, geographic and architectural themes related to the target languages of our World Language Department.
October 12World Languages in the 21st Century

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.


If you’re using Chrome, please update your Chrome browser to the latest version Version 60.0.3112.78. To update Google Chrome, follow these steps:
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Help
  4. Click About Chrome
  5. Relaunch

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

North Carolina Virtual Public School, 1017 Main Campus Drive, Partners I Bldg., SUITE 3900, Raleigh, NC 27606

September 30, 2017

NCVPS E-lert – Sept. 28, 2017 – Fall Edition VI (Credit Recovery Phase Out) —

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – Sept. 28, 2017 – Fall Edition VI (Credit Recovery Phase Out)

CalendarCheck

Calendar Check
2017 – 2018
Summer 2017 Dates
August 11: Last Day Summer Classes
August 17: Grades Posted
Fall 2017 Dates
August 14: Early Calendar Start
August 17: Early Calendar Day-3 No-Show Report Posted
August 23: Early Calendar Day 7 No-Show Report Posted
August 25: Last Day to Drop Early Calendar
August 28: Traditional Calendar Start
August 31: Traditional Calendar Day-3 No-Show Report Posted

Sept. 7: Traditional Calendar Day-7 No-Show Report Posted

Sept. 7: Early Calendar Progress Reports Posted Posted
September 11: Last Day to Drop Traditional Calendar
Sept. 21: Progress Reports Posted
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links

Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
We have an important announcement about phasing out our Credit Recovery program next year. Please read the details below.
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

CRPhaseOUtCredit Recovery Phase Out Fall 2018

NCVPS is constantly evaluating our offerings and their impact on school needs. Over the last few years, we have seen our Credit Recovery enrollment decline as school needs have changed in this area. During the 2016 – 2017 school year, we worked with our Advisory Council and other NCVPS stakeholders to reflect on our Credit Recovery offerings and impact for schools. After careful consideration of this feedback from our stakeholders regarding our Credit Recovery offerings, we have decided to discontinue our Credit Recovery offerings beginning Fall 2018. Our last Credit Recovery offering will be Summer 2018.
Beginning Fall 2018 – Options for Repeating a Course
  • If a student needs a flexible start/end date and a self-paced option, FLEX Learning may be the best fit for repeating the course.
  • If a student needs a set start/end date (aligning to the semester), then our Traditional option may be the best fit for repeating the course.
  • Students will receive a final grade with both the FLEX Learning and Traditional options as all parts of the course with no exempting of content will be required.
 For more information, please visit our Flex Learning page and our  Credit Recovery Analysis page.

Fall2017UpdatesFall 2017 Updates

If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, visit our Registration System User’s Guide here.
Credit Recovery: Credit recovery enrollment will remain open until November 22, 2017. Schools can continue to enroll in credit recovery courses that have open seats.
OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new OCS sections after Sept. 12.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until November 13, 2017.
Transfer Students: After Sept. 12, we will begin accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. We will have more details on this next week. We are able to accept transfer students through November 22, 2017.
Open a ticket with the Virtual Support Center here: http://www.help.ncvps.org/ and include the following information with your transfer request:
1. Student’s Name
2. Student’s PowerSchool Number
3. Student’s Email
4. Student’s contact phone number
5. Student’s School & District
6. Course transferring in to
7. Transfer Grade (and support plan if needed)
8. Does the student have an IEP?  Does the Student have a 504 Plan?
9. Brief reason for transfer
Flex Learning: Our Flex Learning courses help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out Flex Learning page for enrollment information.
We have several processes that schools should follow throughout the semester to help students have greater success in NCVPS courses.
Check out our Semester Success with NCVPS page for details.
Grade Report Updates
September 21: Progress Reports for all Classes
October 5: Progress Reports for all Classes
Reporting Overview
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

NCVPS Resources

CultureCafeNCVPS Culture Cafe


The NCVPS Culture Cafe hosts hour-long online sessions for world language students. Current, former, and prospective NCVPS students are welcome to attend!

The presentations are delivered by the faculty of NCVPS as ancillary instruction for interested students on a variety of cultural, gastronomic, historical, geographic and architectural themes related to the target languages of our World Language Department.
Up next: Sept. 28 – Ancient Italy

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.


If you’re using Chrome, please update your Chrome browser to the latest version Version 60.0.3112.78. To update Google Chrome, follow these steps:
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Help
  4. Click About Chrome
  5. Relaunch

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/~~~~~~~~~~~~~~~~~~~~~~~~~~

September 23, 2017

NCVPS E-lert – Sept. 21, 2017 – Fall Edition V (Progress Reports Posted) —

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – Sept. 21, 2017 – Fall Edition V (Progress Reports Posted)

CalendarCheck

Calendar Check
2017 – 2018
Summer 2017 Dates
August 11: Last Day Summer Classes
August 17: Grades Posted
Fall 2017 Dates
August 14: Early Calendar Start
August 17: Early Calendar Day-3 No-Show Report Posted
August 23: Early Calendar Day 7 No-Show Report Posted
August 25: Last Day to Drop Early Calendar
August 28: Traditional Calendar Start
August 31: Traditional Calendar Day-3 No-Show Report Posted

Sept. 7: Traditional Calendar Day-7 No-Show Report Posted

Sept. 7: Early Calendar Progress Reports Posted Posted
September 11: Last Day to Drop Traditional Calendar
Sept. 21: Progress Reports Posted
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links
Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Progress reports are posted, and we have a number of important items for you this week.
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

DigitalLearnGrantDigital Learning Initiative Grants

The North Carolina Department of Public Instruction is seeking proposals for the Digital Learning Initiative Grants.
The State Board of Education is collaborating with the Friday Institute for Educational Innovation to continue the progress in implementing the Digital Learning Plan in North Carolina public schools.
The North Carolina Digital Learning Plan recommends the provision of grants to support the development and dissemination of local innovative digital learning models. The goal is to have effective digital learning practices spread across all North Carolina K-12 public schools. All school districts and charter schools are eligible to apply for the competitive grant program.
For details on how to apply for grant, visit the Digital Learning Initiative Grantsweb page.

CutureCafeEventCulture Cafe Event for All AP Students

On Monday, September 25th at 7 pm, NCVPS will host a Culture Cafe on the Topic of the “AP Mentality.”
Join NCVPS teachers Dr. Tom (AP Music Theory) and Mr. Wartski (AP Biology).
Please mark your calendars and tell your friends (any Advanced Placement student will benefit).
Join the session at our Adobe Connect link.
We hope to see you at this important and rewarding event!
Learn more about our Culture Cafe at the Culture Cafe web page.  It’s amazingly cool!

Fall2017UpdatesFall 2017 Updates

If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, visit our Registration System User’s Guide here.
Registration for Fall 2017 closed on Tuesday, Sept. 12 after our one-day extension.  However, we still have a number of options for schools.

Credit Recovery: Credit recovery enrollment will remain open until November 22, 2017. Schools can continue to enroll in credit recovery courses that have open seats.

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new OCS sections after Sept. 12.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until November 13, 2017.
Transfer Students: After Sept. 12, we will begin accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. We will have more details on this next week. We are able to accept transfer students through November 22, 2017.
Open a ticket with the Virtual Support Center here: http://www.help.ncvps.org/ and include the following information with your transfer request:
1. Student’s Name
2. Student’s PowerSchool Number
3. Student’s Email
4. Student’s contact phone number
5. Student’s School & District
6. Course transferring in to
7. Transfer Grade (and support plan if needed)
8. Does the student have an IEP?  Does the Student have a 504 Plan?
9. Brief reason for transfer
Flex Learning: Our Flex Learning courses help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out Flex Learning page for enrollment information.
We have several processes that schools should follow throughout the semester to help students have greater success in NCVPS courses.
Check out our Semester Success with NCVPS page for details.
Grade Report Updates
September 21: Progress Reports for all Classes
October 5: Progress Reports for all Classes
Reporting Overview
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

SARSAR Data for NCVPS Teachers
School data managers will find the NCVPS SAR data in the NCVPS enrollment reports and grade reports.  E-learning advisors at the school will be able to help the data managers access the enrollment reports.
Data managers will need to manually enter the NCVPS teacher SAR data into PowerSchool.
Schools will use the PowerSchool UID for NCVPS teachers instead of their social security numbers.  The Virtual Teacher Identification Number (VTIN) will work in place of the SSN, as well.

Enrollment reports and grade reports will open into an Excel spreadsheet. Scroll to the right of the spreadsheet to access the SAR data (see below).

Please note that most reporting errors are due to a data input error or a spreadsheet sorting error on the school’s end.  Please confirm that the correct UID has been used.  In addition, sometimes a school will misread the spreadsheet and enter the wrong teacher for a course.  If you accidentally enter the Latin teacher’s data for an English course, it will naturally come back as a reporting error.
SARGermanSAR Data for OSU German Teachers
You can also find the SAR data for Oklahoma State University German teachers in our enrollment reports and progress reports:

CanvasAppCanvas App for Parents

Parents and facilitators can now download the Canvas Parent app in both the iTunes and  Google Play stores.
Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA) or with the student.
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online from any computer. Directions on how to use the portal are here.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

NCVPS Resources

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.


If you’re using Chrome, please update your Chrome browser to the latest version Version 60.0.3112.78. To update Google Chrome, follow these steps:
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Help
  4. Click About Chrome
  5. Relaunch

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

~~~~~~~~~~~~~~~~~~~~~~~~~~

Note: All email correspondence to and from this address is subject to public review under the NC Public Records Law. As a result, messages may be monitored by and disclosed to third parties.

September 16, 2017

NCVPS E-lert – Sept. 14, 2017 – Fall Edition IV (Enrollment Options) –

A newsletter from Thursday.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – Sept. 14, 2017 – Fall Edition IV (Enrollment Options)

CalendarCheck

Calendar Check
2017 – 2018
Summer 2017 Dates
August 11: Last Day Summer Classes
August 17: Grades Posted
Fall 2017 Dates
August 14: Early Calendar Start
August 17: Early Calendar Day-3 No-Show Report Posted
August 23: Early Calendar Day 7 No-Show Report Posted
August 25: Last Day to Drop Early Calendar
August 28: Traditional Calendar Start
August 31: Traditional Calendar Day-3 No-Show Report Posted

Sept. 7: Traditional Calendar Day-7 No-Show Report Posted

Sept. 7: Early Calendar Progress Reports Posted Posted
September 11: Last Day to Drop Traditional Calendar
Sept. 21: Progress Reports Posted
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links
Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
We do have some enrollment options still. See those details below.
And here are the rest of our updates . . . .
New Updates

NCVPS Message for Schools and Lab Facilitators

Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

Fall2017UpdatesFall 2017 Updates

If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, visit our Registration System User’s Guide here.
Registration for Fall 2017 closed on Tuesday, Sept. 12 after our one-day extension.  However, we still have a number of options for schools.

Credit Recovery: Credit recovery enrollment will remain open until November 22, 2017. Schools can continue to enroll in credit recovery courses that have open seats.

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new OCS sections after Sept. 12.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until November 13, 2017.
Transfer Students: After Sept. 12, we will begin accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. We are able to accept transfer students through November 22, 2016 for fall classes.
Open a ticket with the Virtual Support Center here: http://www.help.ncvps.org/ and include the following information with your transfer request:
1. Student’s Name
2. Student’s PowerSchool Number
3. Student’s Email
4. Student’s contact phone number
5. Student’s School & District
6. Course transferring in to
7.  Transfer Grade (and support plan if needed)
8.  Does the student have an IEP?  Does the Student have a 504 Plan?
9. Brief reason for transfer
Flex Learning: Our Flex Learning courses help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out Flex Learning page for enrollment information.
We have several processes that schools should follow throughout the semester to help students have greater success in NCVPS courses.
Check out our Semester Success with NCVPS page for details.
Grade Report Updates
September 7: Traditional Calendar Day-7 No-Show Report Posted in the Registration System.
September 7: Early Calendar Progress Report.
September 21: Progress Reports for all Classes
Reporting Overview
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

MessageSchoolsLabsNCVPS Message for Schools and Lab Facilitators

Over the summer, we transitioned away from a cloud-based server host to a private, NCVPS server for lesson content in many NCVPS courses. Now, in order to view the lesson content, students must enable mixed media content within the browser for each lesson. There are instructions on how to enable mixed media in the Getting Started Unit that students complete at the beginning of the semester as well as on the front page of the course. Once students enable mixed media, the lesson content should be visible.
Since the migration of the lessons, we have been made aware of other technical issues such as java script errors when trying to access an interactive part of the lesson. The curriculum team is working diligently to fix issues in all courses. We are prioritizing help desk tickets based on the time frame that students will interact with the lesson so that student learning will not be impacted. We apologize for the frustration this may cause your students and are dedicated to making your students learning experience with NCVPS as seamless as possible.
To help us address the course content issues more efficiently, when submitting a help desk ticket about a course content concern, please include as much information about the problem as possible. Helpful information that you could include in the ticket is:
  • The student’s name.
  • The exact name and section of the course.
  • A link to the page in Canvas where the issue occurs.
  • An image of the screen with the issue displayed or a detailed description of the issue to include the wording of the error message if there is one.
Thank you for your patience as we resolve these issues.

GradeUpdateNCVPS Final Grade and Final Exam Update

NCVPS is adjusting its percentages on final exam and final classwork weights.  We surveyed school districts last spring to see how districts weighted their final exams, which includes EOCs, CTEs, NCFEs, and teacher-made final exams. Most districts weighted their final exams at 20%.
Effective Fall 2017, NCVPS will weight its teacher-made final exams or final projects to 20% rather than 25% to better align with our LEAs. Our final grade reports will have this grade information:
Non-EOC/CTE/NCFE Courses
Classwork Grade: 80%
Final Exam/Project: 20%
Final Grade: A final numerical grade will be entered here
EOC/CTE/NCFE Courses
Classwork Grade: 80%
Final Exam: Null (schools will administer)
Final Grade: Null (schools will calculate)
Please note that schools can adjust our final weights to match their district’s final weights. If schools do this, they will need to recalculate the final grade for the Non-EOC/CTE/NCFE courses.
Visit our Grades – Quick Reference Guide for more details.

SARSAR Data for NCVPS Teachers
School data managers will find the NCVPS SAR data in the NCVPS enrollment reports and grade reports.  E-learning advisors at the school will be able to help the data managers access the enrollment reports.
Data managers will need to manually enter the NCVPS teacher SAR data into PowerSchool.
Schools will use the PowerSchool UID for NCVPS teachers instead of their social security numbers.  The Virtual Teacher Identification Number (VTIN) will work in place of the SSN, as well.

Enrollment reports and grade reports will open into an Excel spreadsheet. Scroll to the right of the spreadsheet to access the SAR data (see below).

Please note that most reporting errors are due to a data input error or a spreadsheet sorting error on the school’s end.  Please confirm that the correct UID has been used.  In addition, sometimes a school will misread the spreadsheet and enter the wrong teacher for a course.  If you accidentally enter the Latin teacher’s data for an English course, it will naturally come back as a reporting error.

CanvasAppCanvas App for Parents

Parents and facilitators can now download the Canvas Parent app in both the iTunes and  Google Play stores.
Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA) or with the student.
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online from any computer. Directions on how to use the portal are here.

RegSysNCVPS Registration System Update
NCVPS is making some upgrades to its registration system. These changes will be pushed out next week.
Here’s a preview . . . .

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

NCVPS Resources

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.


If you’re using Chrome, please update your Chrome browser to the latest version Version 60.0.3112.78. To update Google Chrome, follow these steps:
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Help
  4. Click About Chrome
  5. Relaunch

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

~~~~~~~~~~~~~~~~~~~~~~~~~~

Note: All email correspondence to and from this address is subject to public review under the NC Public Records Law. As a result, messages may be monitored by and disclosed to third parties.
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