Virtual School Meanderings

March 24, 2017

NCVPS E-lert – March 23, 2017 – Spring Edition VIII (Progress Reports Posted Today!) –

A newsletter from yesterday.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – March 23, 2017 – Spring Edition VIII (Progress Reports Posted Today!)

CalendarCheckCalendar Check
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 8
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

The last day to register for credit recovery courses and to transfer in students is Friday, March 24.
We posted our latest progress reports in the registration system today. This is for all classes.
We hope to open registration in late March or early April. We are still working on some final details for registration.
Updated This Week
Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

ELAYeaerELA of the Year Nominees Announced

Our search for this year’s E-Learning Advisor of the Year is underway!

NCVPS teachers and staff members have nominated educators at the school or district level who have a positive impact on their NCVPS students.

Nominations have included individuals working in various roles such as the e-learning advisor, lab facilitator, EC coordinator, data manager, principal, and even the district e-learning coordinator.

We are proud to announce the following names of educators who were nominated

Kendra Hargett-Chamblee – Chapel Hill-Carrboro Schools – Carrboro High School
Robin Lamb – Orange County Schools – Cedar Ridge High School

Katy Bradley – Rutherford County Schools – Rutherford Co Early College

Neal Dorow – New Hanover County Schools – Eugene Ashley High School

Debra Almanza – Jones County Schools – Jones Middle School

Nartarshia Sharpe – Wake County Public School System – Crossroads Flex

Brenda Drye – Union County Public Schools UCPS District Office

Deborah Dishman – Caldwell County Schools – Oak Hill Elementary School

Deborah Ellis – Chapel Hill-Carrboro Schools – East Chapel Hill High School

Todd Cardwell – Caldwell County Schools – Gamewell Middle School

Aileen Will – Carteret County Public Schools – East Carteret High School

Matthew French – Guilford County Schools – Early Middle College at Guilford Tech Community College Jamestown

Amanda Housand – Union Academy Charter School – Union Academy Charter School

EarlyCalendarOCSEarly Calendar Phase Out / OCS Update

As you may know, NCVPS will be phasing out all Early Calendar course offerings during the 2017-2018 school year.  Please know that throughout this transitional period, NCVPS remains committed to partnering with our districts and schools to meet the needs of students.
Fall 2017: OCS courses will continue to be offered in both the Early Calendar and Traditional Calendar formats. No other courses will be offered in the Fall Early Calendar.
Spring 2018: Beginning with the Spring 2018 semester, OCS courses (and all other NCVPS courses) will only be available in the Traditional Calendar format.  However, our NCVPS teachers are prepared to work closely with your school’s co-teachers to provide “lesson plans” for students who may be online and ready to go before our Traditional Calendar OCS courses begin.  Additionally, we are able to adjust pacing as needed to ensure course end dates meet the needs of your specific school.
Yearlong 2017-2018: Fall 2017 will be the last time that schools will have the option to enroll into Yearlong OCS courses in both the Early Calendar or Traditional Calendar format. Moving forward, Yearlong OCS courses will only be available in the Traditional Calendar format.

Why is NCVPS Making This Change?

Over the past several years, we have seen a steady decline in Early Calendar enrollments, including Early Calendar OCS enrollments. While the Early Calendar offerings have been welcomed by some of our district partners, managing the set up and implementation of these separate calendar courses has proven to be extremely taxing to NCVPS resources for the few students impacted. By consolidating our calendars, we are able to more effectively serve students across the state.

Again, please know that NCVPS remains committed to working with each of our schools to make this transition smooth.
For questions or concerns, please contact Wendy Kraft, Director of OCS, at wendy.kraft@ncpublicschools.gov

NCVPSAPCodeNCVPS Code for AP Tests

We would like to request that ELAs contact their school’s AP testing coordinator to remind them about the NCVPS school code when students take their AP tests.
Please have students input the NCVPS code (045) into the ‘Online Provider Code’ found on page 1, item G, of the student’s AP answer sheet during administration of the exam. This will allow NCVPS to receive a copy of their May 2017 test scores for our records. These scores are needed as part of the accountability piece for NCVPS.

calendarandcatalogNCVPS Calendars and Catalog

Be sure to check out our Summer School Guide at this link.
We have a new format for our course catalog. Please view our new catalog at this link.

Early Calendar Courses

Please note that we are phasing out our early calendar. We will only offer early calendar courses in the fall of 2017, and that will only be for OCS courses. We typically have low enrollment numbers for early calendar, and this puts a strain on our teacher pool as teachers have a limit in the number of sections they can teach. An early calendar section of a course may only have seven students in it, but a traditional calendar section may have 25-30 students in it. So the early calendar offering greatly impacts the number of students we can serve.
We are sorry for this inconvenience, but our teachers, of course, will work with early calendar students to help them finish their courses early if they need to.

Spring2017Spring 2017 Updates

CurrentEnrollOptionsCurrent Enrollment Options

Our Spring 2017 enrollment has closed. However, we still have a number of options for schools.
Credit Recovery: Credit recovery enrollment will remain open until March 24, 2017 Schools can continue to enroll in credit recovery courses that have open seats.

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new sections at this time.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until March 21.
Transfer Students: We are now accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. If a student has a grade to transfer in with, open a ticket with our virtual support center, and include this information:
Student’s Name:
Course Needed:
Is course Year long or Block?
Grade Level:
Numeric Transfer Grade:
The school’s support plan if student does not have a passing transfer grade:
Reason for Transfer:
Student’s School:
Student’s PowerSchool Number:
Student’s Email: (do not use ELA’s email address)
Student’s Phone Number:
Does the student have an IEP? (yes/no):
Does the student have a 504 Plan? (yes/no):
Is the student an English Language (EL) learner? (yes/no):
Parent Contact information:
We are able to accept transfer students through March 24, 2017, for traditional calendar courses.
Flex Learning (formerly Mastery Learning): Our Flex Learning program will help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out the details here for Flex Learning enrollment.

GradeReportUpdatesGrade Report Updates
Report Card

 CurrentGradesWhat Grades Are Currently Posted?
March 23: Progress Reports Posted in the NCVPS Registration System
March 30: Final Grades for 9-week Health and 9-week PE Courses Posted in the NCVPS Registration System

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

CanvasAppCanvas App for Parents

Canvas App for Parents
Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.

NCFETEstingNCFE Testing Update
Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

NCVPS Resources
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
Having students save their work is an important step in protecting hours of hard work and the effort they have made in their NCVPS course. We have a plan for them, which utilizes sound internet backup and security procedures. Read the details on our website here.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
American History 1 – Florida Virtual
Biology – Florida Virtual
Chemistry – Florida Virtual
Exploring Career Decisions – OdysseyWare
Latin 1 – Florida Virtual
Math 1 – Florida Virtual
Spanish 4 – Florida Virtual
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

March 11, 2017

NCVPS E-lert – March 9, 2017 – Spring Edition VII (Progress Reports Posted Today!) –

From Thursday’s inbox…

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – March 9, 2017 – Spring Edition VII (Progress Reports Posted Today!)

CalendarCheckCalendar Check
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 8
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

We posted our latest progress report in the registration system today. Please remember that these are unweighted progress report grades.
We have also posted our 2017-2018 calendar and catalog. See the details below.
We hope to open registration in late March or early April. We are still working on some final details for registration.
Updated This Week
Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

NCVPSAPCodeNCVPS Code for AP Tests

We would like to request that ELAs contact their school’s AP testing coordinator to remind them about the NCVPS school code when students take their AP tests.
Please have students input the NCVPS code (045) into the ‘Online Provider Code’ found on page 1, item G, of the student’s AP answer sheet during administration of the exam. This will allow NCVPS to receive a copy of their May 2017 test scores for our records. These scores are needed as part of the accountability piece for NCVPS.

calendarandcatalogNCVPS Calendars and Catalog

Be sure to check out our Summer School Guide at this link.
We have a new format for our course catalog. Please view our new catalog at this link.

Early Calendar Courses

Please note that we are phasing out our early calendar. We will only offer early calendar courses in the fall of 2017, and that will only be for OCS courses. We typically have low enrollment numbers for early calendar, and this puts a strain on our teacher pool as teachers have a limit in the number of sections they can teach. An early calendar section of a course may only have seven students in it, but a traditional calendar section may have 25-30 students in it. So the early calendar offering greatly impacts the number of students we can serve.
We are sorry for this inconvenience, but our teachers, of course, will work with early calendar students to help them finish their courses early if they need to.

SpringUpdatesSpring 2017 Updates

CurrentOptionsCurrent Enrollment Options
Our Spring 2017 enrollment has closed. However, we still have a number of options for schools.

Credit Recovery: Credit recovery enrollment will remain open until March 24, 2017 Schools can continue to enroll in credit recovery courses that have open seats.

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new sections at this time.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until March 21.
Transfer Students: We are now accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. If a student has a grade to transfer in with, open a ticket with our virtual support center, and include this information:
Student’s Name:
Course Needed:
Is course Year long or Block?
Grade Level:
Numeric Transfer Grade:
The school’s support plan if student does not have a passing transfer grade:
Reason for Transfer:
Student’s School:
Student’s PowerSchool Number:
Student’s Email: (do not use ELA’s email address)
Student’s Phone Number:
Does the student have an IEP? (yes/no):
Does the student have a 504 Plan? (yes/no):
Is the student an English Language (EL) learner? (yes/no):
Parent Contact information:
We are able to accept transfer students through March 24, 2017, for traditional calendar courses.
Flex Learning (formerly Mastery Learning): Our Flex Learning program will help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out the details here for Flex Learning enrollment.
March 9: 1st Session Final Grades for Early Calendar Health and Early Calendar PE Courses Posted in the NCVPS Registration System
March 23: Progress Reports Posted in the NCVPS Registration System
 See our sidebar to find an overview of NCVPS grade reporting.
Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
Having students save their work is an important step in protecting hours of hard work and the effort they have made in their NCVPS course. We have a plan for them, which utilizes sound internet backup and security procedures. Read the details on our website here.

NCFETEstingNCFE Testing Update
Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
American History 1 – Florida Virtual
Biology – Florida Virtual
Chemistry – Florida Virtual
Exploring Career Decisions – OdysseyWare
Latin 1 – Florida Virtual
Math 1 – Florida Virtual
Spanish 4 – Florida Virtual
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

March 4, 2017

NCVPS E-lert for March 3, 2017 – Spring Edition VI (2017-2018 Calendar & Catalog) –

A newsletter from yesterday.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert for March 3, 2017 – Spring Edition VI (2017-2018 Calendar & Catalog)

CalendarCheckCalendar Check
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 8
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

We have now posted our 2017-2018 calendar and catalog. See the details below.
We hope to open registration in late March or early April. We are still working on some final details for registration.
We have a few important dates to keep in mind. Today, March 3, is our last date to transfer into early calendar courses. Students can still transfer into traditional calendar courses until March 24.
Updated This Week

2017-2018 Calendar and Catalog

Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

calendarandcatalogNCVPS Calendars and Catalog

Be sure to check out our Summer School Guide at this link.
We have a new format for our course catalog. Please view our new catalog at this link.

Early Calendar Courses

Please note that we are phasing out our early calendar. We will only offer early calendar courses in the fall of 2017, and that will only be for OCS courses. We typically have low enrollment numbers for early calendar, and this puts a strain on our teacher pool as teachers have a limit on the number of sections they can teach. An early calendar section of a course may only have seven students in it, but a traditional calendar section may have twenty-five to thirty students in it. So the early calendar offering greatly impacts the number of students we can serve.
We are sorry for this inconvenience, but our teachers, of course, will work with early calendar students to help them finish their traditional calendar courses early if they need to.

SpringUpdatesSpring 2017 Updates

CurrentOptionsCurrent Enrollment Options
Our Spring 2017 enrollment has closed. However, we still have a number of options for schools.

Credit Recovery: Credit recovery enrollment will remain open until March 24, 2017 Schools can continue to enroll in credit recovery courses that have open seats.

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new sections at this time.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until March 21.
Transfer Students: We are now accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. If a student has a grade to transfer in with, open a ticket with our virtual support center, and include this information:
Student’s Name:
Course Needed:
Is course Year long or Block?
Grade Level:
Numeric Transfer Grade:
The school’s support plan if student does not have a passing transfer grade:
Reason for Transfer:
Student’s School:
Student’s PowerSchool Number:
Student’s Email: (do not use ELA’s email address)
Student’s Phone Number:
Does the student have an IEP? (yes/no):
Does the student have a 504 Plan? (yes/no):
Is the student an English Language (EL) learner? (yes/no):
Parent Contact information:
We are able to accept transfer students through March 24, 2017, for traditional calendar courses.
Flex Learning (formerly Mastery Learning): Our Flex Learning program will help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out the details here for Flex Learning enrollment.
February 23: Progress Reports for All Classes
March 9: 1st Session Final Grades for Early Calendar Health and Early Calendar PE Courses Posted in the NCVPS Registration System
March 9: Progress Reports Posted in the NCVPS Registration System
 See our sidebar to find an overview of NCVPS grade reporting.
Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
Help your students establish a daily routine for their online courses. Effective steps in a successful routine include the following:
Log in Everyday Monday through Friday – Check the NCVPS calendar. If it’s a school day, you have work! Make it a habit every single school day, and you will be successful. A little each day is better than cramming all of your work in at once.
Check Daily Announcements – Each day your NCVPS teacher will post an announcement that is directly related to your learning for that day. Be sure to read it! There’s valuable information there. You should also be receiving these announcements via email. If you’re not, please check your Canvas settings to be sure that your email is registered correctly in your profile.
Check the “to-do” List in Canvas – You should never be surprised with work is due or a test is coming up.
Check Grades for Feedback – We teach in our feedback! We want you to learn the material, not just receive a grade.
Communicate with Your Teacher Regularly – Ask questions. Let the teacher know if you need help.
Let Someone Know When You Have a Problem – Don’t let a small problem turn into a big problem. Contact your teacher right away if you are having a problem in the course. If you can’t log in, contact your ELA or the NCVPS Virtual Support Center. If you need a tutor, we have those, too! Ask your NCVPS teacher about our Peer Tutoring program or explore the link on your course home page.
Create a Schedule and Follow It – If you are working from home, have a specific time each day to work in your NCVPS course. You will have something to do every single school day. Be aware of your assignment due dates. Be sure to sign in to your course each day and complete that work.
Stay Organized – Keep track of our course work! You should save copies of your work on flash drives or on online. Know where everything is. Also, keep track of your NCVPS calendars and pacing guides. Know what’s up next.
Have a Consistent Workspace – You need an organized, clean workspace to do your NCVPS work, whether it’s in your school’s lab or at home. Your workspace should be free from distractions. In front of your Playstation or television might not be the ideal workspace.

NCFETEstingNCFE Testing Update
Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
American History 1 – Florida Virtual
Biology – Florida Virtual
Chemistry – Florida Virtual
Exploring Career Decisions – OdysseyWare
Latin 1 – Florida Virtual
Math 1 – Florida Virtual
Spanish 4 – Florida Virtual
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

February 25, 2017

NCVPS E-lert for Feb. 23, 2017 – Spring Edition V (Summer Calendar & Catalog) –

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert for Feb. 23, 2017 – Spring Edition V

CalendarCheckCalendar Check
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Day 3 No-Show Report
Early Calendar:  Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students who have not logged in.
Day 7 No-Show Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 8
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

We have posted our summer calendar and catalog on our website. We are finalizing a few details in our fall calendar and should have that posted by next week. See the details below.
We have a few important dates to keep in mind. March 3 is our last date to transfer into early calendar courses. Students can still transfer into traditional calendar courses until March 24.
Updated This Week

Summer Calendar and Catalog

Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

calendarandcatalogNCVPS Calendars and Catalog

We have posted our summer calendar at this link. Classes begin June 19, and registration will open in March. Be sure to check out our Summer School Guide at this link.
We have a new format for our course catalog, which we believe will be easier for schools to navigate. Please view our new catalog at this link.

Math1WebinarsNCVPS Math 1 Intervention Webinars
The NC Math 1 course is a barrier to graduation and post-secondary school success for some students. The NCVPS NC Math 1 Intervention program is designed for students who have not experienced success in their past mathematics courses.
We had our first NC Math 1 Intervention webinars this week.
To view the webinar, please follow this link.
To learn more about the program and how to enroll, check out our NC Math 1 Intervention web page at this link.

SpringUpdatesSpring 2017 Updates

CurrentOptionsCurrent Enrollment Options
Our Spring 2017 enrollment has closed. However, we still have a number of options for schools.

Credit Recovery: Credit recovery enrollment will remain open until March 24, 2017 Schools can continue to enroll in credit recovery courses that have open seats.

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new sections at this time.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until March 21.
Transfer Students: We are now accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. If a student has a grade to transfer in with, open a ticket with our virtual support center, and include this information:
Student’s Name:
Course Needed:
Is course Year long or Block?
Grade Level:
Numeric Transfer Grade:
The school’s support plan if student does not have a passing transfer grade:
Reason for Transfer:
Student’s School:
Student’s PowerSchool Number:
Student’s Email: (do not use ELA’s email address)
Student’s Phone Number:
Does the student have an IEP? (yes/no):
Does the student have a 504 Plan? (yes/no):
Is the student an English Language (EL) learner? (yes/no):
Parent Contact information:
We are able to accept transfer students through March 24, 2017, for traditional calendar courses.
Flex Learning (formerly Mastery Learning): Our Flex Learning program will help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out the details here for Flex Learning enrollment.
February 23: Progress Reports for All Classes
March 9: 1st Session Final Grades for Early Calendar Health and Early Calendar PE Courses Posted in the NCVPS Registration System
March 9: Progress Reports Posted in the NCVPS Registration System
 See our sidebar to find an overview of NCVPS grade reporting.
Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
Help your students establish a daily routine for their online courses. Effective steps in a successful routine include the following:
Log in Everyday Monday through Friday – Check the NCVPS calendar. If it’s a school day, you have work! Make it a habit every single school day, and you will be successful. A little each day is better than cramming all of your work in at once.
Check Daily Announcements – Each day your NCVPS teacher will post an announcement that is directly related to your learning for that day. Be sure to read it! There’s valuable information there. You should also be receiving these announcements via email. If you’re not, please check your Canvas settings to be sure that your email is registered correctly in your profile.
Check the “to-do” List in Canvas – You should never be surprised with work is due or a test is coming up.
Check Grades for Feedback – We teach in our feedback! We want you to learn the material, not just receive a grade.
Communicate with Your Teacher Regularly – Ask questions. Let the teacher know if you need help.
Let Someone Know When You Have a Problem – Don’t let a small problem turn into a big problem. Contact your teacher right away if you are having a problem in the course. If you can’t log in, contact your ELA or the NCVPS Virtual Support Center. If you need a tutor, we have those, too! Ask your NCVPS teacher about our Peer Tutoring program or explore the link on your course home page.
Create a Schedule and Follow It – If you are working from home, have a specific time each day to work in your NCVPS course. You will have something to do every single school day. Be aware of your assignment due dates. Be sure to sign in to your course each day and complete that work.
Stay Organized – Keep track of our course work! You should save copies of your work on flash drives or on online. Know where everything is. Also, keep track of your NCVPS calendars and pacing guides. Know what’s up next.
Have a Consistent Workspace – You need an organized, clean workspace to do your NCVPS work, whether it’s in your school’s lab or at home. Your workspace should be free from distractions. In front of your Playstation or television might not be the ideal workspace.

NCFETEstingNCFE Testing Update
Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Chinese 1 – Florida Virtual
Chinese 2 – Florida Virtual
Chinese 3 – Florida Virtual
Comprehensive PE Grades 7 & 8 – Florida Virtual
Physical Education Grades 6 & 7 – Florida Virtual
Pre-Calculus – Florida Virtual
World History – Florida Virtual
World History Grade 6 – Florida Virtual
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

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Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

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February 18, 2017

NCVPS E-lert for Feb. 17, 2017 – Spring Edition IV (See Current Enrollment Options) –

A newsletter from yesterday.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert for Feb. 17, 2017 – Spring Edition IV

CalendarCheckCalendar Check
Spring 2017
 
Start Dates
Early Calendar: Jan. 4
Traditional Calendar:  Jan. 23
Day 3 No-Show Report
Early Calendar:  Jan. 9
Traditional Calendar: Jan. 26
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students who have not logged in.
Day 7 No-Show Report
Early Calendar: Jan. 13
Traditional Calendar: Feb. 1
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 8
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
ReportingOverviewNCVPS Reporting Overview

Progress Reports 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report 
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports 
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

NCVPS still has a number of enrollment options for schools. See the Current Enrollment Options below.
Our catalogs and calendars for 2017-2018 will be available at the end of the month. Our summer session will start June 19 and end August 11. Stay tuned for details!
Updated This Week
Teryn Odom – NCVPS Teacher of the Year
Important From Last Week!
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

TOYTeryn Odom – NCVPS Teacher of the Year 2017
Teryn Odom

Mrs. Teryn Odom has been named the 2017 NCVPS Teacher of the Year.

Teryn teaches Spanish II and has worked in the NCVPS World Language department since 2009.
Teryn will represent NCVPS at the national level in the iNACOL Blended & Online Learning Teacher of the Year selection process.
We know many of our schools know Teryn. Please join us in congratulating her on a job well done!
We would also like to congratulate our other two finalists, Kimberly Rushton and Joy Crosby.
We appreciate what you do for North Carolina Students!

CourseDeveNCVPS Course Development
Inside NCVPS Courses
Have you ever wondered how NCVPS courses are created? Each course is built by a team of North Carolina teachers and online course-design specialists. Check out the full details here.
Are you interested in becoming part of the design team? Check out those details here.

Math1WebinarsNCVPS Math 1 Intervention Webinars
The NC Math 1 course is a barrier to graduation and post-secondary school success for some students. The NCVPS NC Math 1 Intervention program is designed for students who have not experienced success in their past mathematics courses.
We had our first NC Math 1 Intervention webinar this week.
To view the webinar, please follow this link.
To learn more about the program and how to enroll, check out our NC Math 1 Intervention web page at this link.

NewOCSNew NCVPS OCS Director
Wendy Kraft is the new NCVPS OCS Director. Wendy comes to us from New Hanover County, where she was the district’s NCVPS e-learning coordinator.
Sherry Bell, the former OCS Director, is now our Exceptional Children’s Director.
Congratulations, Wendy and Sherry!
If you would like to expand OCS opportunities in your district, please contact Wendy Kraft at wendy.kraft@ncpublicschools.gov.

CultureCafeNCVPS Culture Cafe Sessions
The North Carolina Virtual Public School (NCVPS) Culture Café sessions are hour-long lectures on various cultural topics in American Sign Language (ASL), Arabic, Chinese, French, Japanese, Latin, Russian, and Spanish to broaden students’ cultural and world views. The presentations are delivered by NCVPS faculty or invited guests as ancillary instruction for interested students on a variety of themes (ex. career, cultural, geographic, historical, etc.) related to the target languages.
These sessions are FREE and available to any educator or student interested in the topic.  For February 21 – March 9, the following topics are scheduled:
  • ASL: How to Become an Interpreter @ 6 p.m. on Tuesday, February 21
  • Spanish: Focus on the Dominican Republic @ 4 p.m. on Thursday, February 23
  • Arabic: Who Speaks Arabic and Why You Should @ 8:30 p.m. on Tuesday, February 28
  • French: A Look at the Portuguese and Spanish Age of Discoveries @ 5 p.m. on Thursday, March 2
  • Exchange Students Share Their Cultures @ 7 p.m. on Tuesday, March 7
  • French: Les Chateaux de la Loire @ 8 p.m. on Thursday, March 9
Please see the  NCVPS Culture Cafe webpage for details, including a short informational video, the current Culture Cafe calendar, and links to the session archives and the upcoming Culture Cafe sessions.
Questions about the NCVPS Culture Cafe Sessions can be directed to Herman Hall, Instructional Leader for the Culture Cafes, at herman.hall@ncpublicschools.gov .

SpringUpdatesSpring 2017 Updates

CurrentOptionsCurrent Enrollment Options
Our Spring 2017 enrollment has closed. However, we still have a number of options for schools.

Credit Recovery: Credit recovery enrollment will remain open until March 24, 2017 Schools can continue to enroll in credit recovery courses that have open seats.

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new sections at this time.
1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until March 21.
Transfer Students: We are now accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. If a student has a grade to transfer in with, open a ticket with our virtual support center, and include this information:
Student’s Name:
Course Needed:
Is course Year long or Block?
Grade Level:
Numeric Transfer Grade:
The school’s support plan if student does not have a passing transfer grade:
Reason for Transfer:
Student’s School:
Student’s PowerSchool Number:
Student’s Email: (do not use ELA’s email address)
Student’s Phone Number:
Does the student have an IEP? (yes/no):
Does the student have a 504 Plan? (yes/no):
Is the student an English Language (EL) learner? (yes/no):
Parent Contact information:
We are able to accept transfer students through March 24, 2017, for traditional calendar courses.
Flex Learning (formerly Mastery Learning): Our Flex Learning program will help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options, check out the details here for Flex Learning enrollment.
February 9: Progress Reports for All Classes
February 23: Progress Reports for All Classes
 See our sidebar to find an overview of NCVPS grade reporting.
Parents and facilitators can now download the CanvasParent app in both the iTunes and  Google Play stores.

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school’s e-learning advisor (ELA).
The Canvas Parent app is designed to provide visibility into a student’s progress at a glance. Canvas Parent allows both parents and facilitators to:

  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:
Parents and facilitators can also use the Parent Portal online. Directions on how to use the portal are here.
OnlineSuccessTips

NCVPS teachers have a lot of great tips to share with online students and the support crews who facilitate their learning. “They know a thing or two because they’ve seen a thing or two.”
Help your students establish a daily routine for their online courses. Effective steps in a successful routine include the following:
Log in Everyday Monday through Friday – Check the NCVPS calendar. If it’s a school day, you have work! Make it a habit every single school day, and you will be successful. A little each day is better than cramming all of your work in at once.
Check Daily Announcements – Each day your NCVPS teacher will post an announcement that is directly related to your learning for that day. Be sure to read it! There’s valuable information there. You should also be receiving these announcements via email. If you’re not, please check your Canvas settings to be sure that your email is registered correctly in your profile.
Check the “to-do” List in Canvas – You should never be surprised with work is due or a test is coming up.
Check Grades for Feedback – We teach in our feedback! We want you to learn the material, not just receive a grade.
Communicate with Your Teacher Regularly – Ask questions. Let the teacher know if you need help.
Let Someone Know When You Have a Problem – Don’t let a small problem turn into a big problem. Contact your teacher right away if you are having a problem in the course. If you can’t log in, contact your ELA or the NCVPS Virtual Support Center. If you need a tutor, we have those, too! Ask your NCVPS teacher about our Peer Tutoring program or explore the link on your course home page.
Create a Schedule and Follow It – If you are working from home, have a specific time each day to work in your NCVPS course. You will have something to do every single school day. Be aware of your assignment due dates. Be sure to sign in to your course each day and complete that work.
Stay Organized – Keep track of our course work! You should save copies of your work on flash drives or on online. Know where everything is. Also, keep track of your NCVPS calendars and pacing guides. Know what’s up next.
Have a Consistent Workspace – You need an organized, clean workspace to do your NCVPS work, whether it’s in your school’s lab or at home. Your workspace should be free from distractions. In front of your Playstation or television might not be the ideal workspace.

NCFETEstingNCFE Testing Update
Please remember that districts and charter schools must test all students enrolled in NCVPS courses that have a North Carolina Final Exam. This includes OCS courses that are taught jointly between the LEA and NCVPS.

Twenty-eight courses have NCFEs:
English 1, 3, 4
American History: Civics, World History, American History 1 and 2
Physical Science, Earth/Environmental Science, Chemistry, Physics
Math 2, Math 3, Advanced Functions and Modeling, Pre-Calculus
Please check your rosters to see if you have students enrolled in these courses with NCVPS. You will need to administer the NCFE test to them. You do not need to report the scores back to NCVPS, but you will need it to determine the final grade for students in those courses.
DPI’s Accountability Services will communicate with districts and charters about the testing windows.

RepordcardUpdateNCVPS Report Card Update
Beginning Fall 2016, NCVPS will no longer report two grading period averages for students. Instead, NCVPS will report cumulative progress reports every two weeks. At the end of the semester, we will report a Final Course Work grade.
In the past, our weighted grades for report cards looked like this:
First Grading Period: 37.5%
Second Grading Period: 37.5%
Final Exam/Project: 25%
*Schools administered EOC and CTE Exams and averaged in those scores with our two grading period averages.
Now, our weighted grades will look like this:
Final Course Work Grade: 75%
Final Exam/Project: 25%
*Schools now administer EOC, NCFE, and CTE Exams and average in those scores with our Final Course Work grade.
As always, schools may recalculate grades if the district policy has different weights for the final exams.
NOTE: NCVPS progress report grades are not weighted grades. Therefore, our progress report grades would not be accurate for schools to use when they are generating their weighted Quarter 1 and Quarter 2 or Midterm and End term (or whatever variation a district might use) report card grades. The school’s final averages and NCVPS’s final course work grade will not match each other when districts do this.
A number of districts are only entering NCVPS grades at the end of the term. Districts use a similar method when students take courses at the local community college. These districts are sending home separate NCVPS progress reports when they mail home progress reports, Quarter 1, or Midterm grades.

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA and Flash Updates
Please update your Java to Version Java 8, Update 111.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Chinese 1 – Florida Virtual
Chinese 2 – Florida Virtual
Chinese 3 – Florida Virtual
Comprehensive PE Grades 7 & 8 – Florida Virtual
Physical Education Grades 6 & 7 – Florida Virtual
Pre-Calculus – Florida Virtual
World History – Florida Virtual
World History Grade 6 – Florida Virtual
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/
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