Virtual School Meanderings

August 19, 2017

NCVPS E-lert – August 17, 2017 – Summer Edition IX (Summer Final Grades Posted) —

From Thursday’s inbox…

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – August 17, 2017 – Summer Edition IX (Summer Final Grades Posted)

CalendarCheck

Calendar Check
2017 – 2018
Summer 2017 Dates
August 11: Last Day Summer Classes
August 17: Grades Posted
Fall 2017 Dates
August 14: Early Calendar Start
August 17: Early Calendar Day-3 No-Show Report Posted
August 23: Early Calendar Day 7 No-Show Report Posted
August 25: Last Day to Drop Early Calendar
August 28: Traditional Calendar Start
August 31: Traditional Calendar Day-3 No-Show Report Posted

Sept. 7: Traditional Calendar Day-7 No-Show Report Posted

Sept. 7: Early Calendar Progress Reports Posted Posted
September 11: Last Day to Drop Traditional Calendar
Sept. 21: Progress Reports Posted
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links
Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
We had some issues with registrations that were waitlist today. Some of the waitlisted students failed to stay on the waitlist. We are working on the issue, and we should have it resolved shortly. Please check your enrollment reports tomorrow (Friday) to see who is enrolled and waitlisted for your school. We apologize for the inconvenience.
In other news . . . .
Final grades are posted for summer classes.
Fall preparations are in full swing.
Here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

ARTArt Classes with NCVPS
NCVPS has a great arts program! If you are looking for electives for students or if you have students who wish to take higher-level art classes, please check out our section.  See our Visual Arts page and check out the NCVPS Catalogfor a full listing of visual arts and musical arts.

HealthPEPermissionsParental Permission form for Health and PE
If you have students enrolled in HPE Health and Physical Education, Fitness-Physical Education, or Health Education, please see our NCVPS Health and Physical Education page to download the parental permission forms if your school does not have any.  These forms should be kept on file at your school.
This page also include prerequisites, strategies, and best practices to ensure your students complete these courses successfully.

RegSysNCVPS Registration System Update
NCVPS is making some upgrades to its registration system. These changes will be pushed out next week.
Here’s a preview . . . .

SummerUpdatesSummer 2017 – End of Semester Tips and Reminders

The end of the semester is here, and we have a few tips for schools to help close out the summer session.

Timeline

Be familiar with the last day of class for the summer session. Students will lose access to their courses at midnight on the last day of class. Students will not be able to submit assignments after the last day of class!
Mark these dates on your calendar for the close of Summer 2017 classes:
August 11: Last day of summer courses.
August 17: Traditional calendar final grades posted in the registration system.

NCFETestingEOC and CTE Testing (No Summer NCFE Testing) 

Schools must administer all EOC and CTE tests. There is no NCFE testing during summer. Schools will also need to average the EOC and CTE scores into the grades that we post for those courses. If you’ve not already made arrangements with your school’s testing coordinator, please do that right away. Our final grade report will have EOC and CTE anticipated scores for your testing coordinators.

Grades

Our final grade report will show one weighted classwork grade (75% ) and the final exam grade (25%) and final grade. EOC and CTE courses will only show the one classwork grade. Schools will need to calculate in the EOC and CTE exam grades. Follow this link to see what the final grade report will look like.

NCVPS Grading Policies

You will want to be aware of our grading policy and how we weight grades, especially for EOC courses where you will need to calculate the final grade once you receive your test scores. See our Grades Quick Reference Guideand how we calculate grades.

Report Cards and Transcripts

Schools must enter grades into PowerSchool. Be sure the data manager has access to the grade report and understands our grade calculations. Be sure to examine the spreadsheet closely to find the final grade. This will be essential when your data manage enters NCVPS grades into PowerSchool to avoid data entry errors.

Middle School Reporting

Middle schools should ensure that they use the NCVPS course codes so that their students can receive high school credit for the courses that they take with us. You can find courses codes in our catalog here , or in the second column of any grade report.

NCAA Eligibility Center

Please see our “Reporting NCVPS Classes On Transcripts for the NCAA” quick reference guide here. There are some essential reporting steps to take to ensure a student’s NCAA eligibility.

Grade Questions

If you have questions about a student’s grade, you should send those directly to the student’s teacher or submit a help ticket to the  Virtual Support Center.

ExtensionsExtensions

If you have technical issues at your school on the last days of class or if a student is ill, you may request a short (1-2 day) extension directly from the teacher. If you need a longer extension for a student, please review this information about Course Extensions and the Course Extension process at this link.

GradeReportUpdatesGrade Report Updates
Report Card

 CurrentGradesWhat Grades Are Currently Posted?
August 10: Progress Report with Expected/Anticipated CTE Grades and Anticipated EOC Scores Posted in the Registration system.
August 17: Final Summer Grades Posted in the Registration System.
August 17: Early Calendar Day-3 No-Show Report Posted in the Registration System.
August 23: Early Calendar Day-7 No-Show Report Posted in the Registration System.

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

PreLearningPre-Instruction Resource for NCVPS Students
Learning

Does your school start before NCVPS? We have a pre-instruction resource for each class that will give your students learning activities and prepare them for their NCVPS courses.
Check out our Pre-Instruction Resource for NCVPS Students before NCVPS classes begin.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   Visit our Course Capacity: 2017-2018 list for details.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is if a student who is already enrolled drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.


If you’re using Chrome, please update your Chrome browser to the latest version Version 60.0.3112.78. To update Google Chrome, follow these steps:
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Help
  4. Click About Chrome
  5. Relaunch

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

August 11, 2017

NCVPS E-lert – August 10, 2017 – Summer Edition VIII (Summer Session Ends Aug.11) —

Also from yesterday’s inbox…

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – August 10, 2017 – Summer Edition VIII (Summer Session Ends Aug.11)

CalendarCheck

Calendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links
Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Summer classes end Friday, August 11. That will be the last day that students have access to their courses. See the full details below for closing out the summer session.
We do have one last progress report posted today with Expected/Anticipated CTE grades and Anticipated EOC scores.
Please remember that there’s no NCFE testing during summer.
We have an upgrade to our registration system coming next week. See the preview below.
Here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

RegSysNCVPS Registration System Update
NCVPS is making some upgrades to its registration system. These changes will be pushed out next week.
Here’s a preview . . . .

SummerUpdatesSummer 2017 – End of Semester Tips and Reminders

The end of the semester is here, and we have a few tips for schools to help close out the summer session.

Timeline

Be familiar with the last day of class for the summer session. Students will lose access to their courses at midnight on the last day of class. Students will not be able to submit assignments after the last day of class!
Mark these dates on your calendar for the close of Summer 2017 classes:
August 11: Last day of summer courses.
August 17: Traditional calendar final grades posted in the registration system.

NCFETestingEOC and CTE Testing (No Summer NCFE Testing) 

Schools must administer all EOC and CTE tests. There is no NCFE testing during summer. Schools will also need to average the EOC and CTE scores into the grades that we post for those courses. If you’ve not already made arrangements with your school’s testing coordinator, please do that right away. Our final grade report will have EOC and CTE anticipated scores for your testing coordinators.

Grades

Our final grade report will show one weighted classwork grade (75% ) and the final exam grade (25%) and final grade. EOC and CTE courses will only show the one classwork grade. Schools will need to calculate in the EOC and CTE exam grades. Follow this link to see what the final grade report will look like.

NCVPS Grading Policies

You will want to be aware of our grading policy and how we weight grades, especially for EOC courses where you will need to calculate the final grade once you receive your test scores. See our Grades Quick Reference Guideand how we calculate grades.

Report Cards and Transcripts

Schools must enter grades into PowerSchool. Be sure the data manager has access to the grade report and understands our grade calculations. Be sure to examine the spreadsheet closely to find the final grade. This will be essential when your data manage enters NCVPS grades into PowerSchool to avoid data entry errors.

Middle School Reporting

Middle schools should ensure that they use the NCVPS course codes so that their students can receive high school credit for the courses that they take with us. You can find courses codes in our catalog here , or in the second column of any grade report.

NCAA Eligibility Center

Please see our “Reporting NCVPS Classes On Transcripts for the NCAA” quick reference guide here. There are some essential reporting steps to take to ensure a student’s NCAA eligibility.

Grade Questions

If you have questions about a student’s grade, you should send those directly to the student’s teacher or submit a help ticket to the  Virtual Support Center.

ExtensionsExtensions

If you have technical issues at your school on the last days of class or if a student is ill, you may request a short (1-2 day) extension directly from the teacher. If you need a longer extension for a student, please review this information about Course Extensions and the Course Extension process at this link.

GradeReportUpdatesGrade Report Updates
Report Card

 CurrentGradesWhat Grades Are Currently Posted?
August 10: Progress Report with Expected/Anticipated CTE Grades and Anticipated EOC Scores Posted in the Registration system.
August 17: Final Summer Grades Posted in the Registration System.

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

PreLearningPre-Instruction Resource for NCVPS Students
Learning

Does your school start before NCVPS? We have a pre-instruction resource for each class that will give your students learning activities and prepare them for their NCVPS courses.
Check out our Pre-Instruction Resource for NCVPS Students before NCVPS classes begin.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   Visit our Course Capacity: 2017-2018 list for details.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is if a student who is already enrolled drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

August 4, 2017

NCVPS E-lert – August 3, 2017 – Summer Edition VII (Vendor Approval Update) –

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – August 3, 2017 – Summer Edition VII (Vendor Approval Update)

CalendarCheck

Calendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links

Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
We have one week of summer school left! August 11 is the last day that students have access to their courses. See the note on course extensions below.
A new progress report has been posted today. Check it out to see how your students are progressing.
We also have an update on the vendor course approval process, summer course extensions, and a wonderful new resource for students before their NCVPS classes begin.
And here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

VendorApprovalNCVPS No Longer Facilitates the Vendor Approval Process

Pursuant to Session Law 2017-173, NCVPS will no longer facilitate the Vendor Course Approval Process.
The NCVPS Approved Vendor Course List will remain live until August 31, 2017, to help districts and schools make their own e-learning decisions.

ExtensionsCourse Extensions for Summer Classes

It is too early for NCVPS to make course extension decisions.  The summer semester ends on August 11th.
Instructional Directors can start granting extensions on Monday, August 7th.  The reason for this is there is still time left for students to work, and extensions are for those students who need just a little more time to finish the course.  If large portions of the course are missing, an extension won’t help the student.
Extensions will only be granted for two weeks,  Please review this information about Course Extensions and the Course Extension process at this link.
Of course we will work with student situations as we get closer to the end of the semester.  We want our students be successful!  What we need now is for the student to work steadily and make progress in the course.
If course extensions are only needed for one to two days for technology issues, illness, and similar reasons at the close of a semester,  those requests should be arranged directly with the NCVPS teacher from the ELA.
Please submit a course extension request through the Help Desk on August 7th.
Directions are found on the link above.

PreLearningPre-Instruction Resource for NCVPS Students
Learning

Does your school start before NCVPS? We have a pre-instruction resource for each class that will give your students learning activities and prepare them for their NCVPS courses.
Check out our Pre-Instruction Resource for NCVPS Students before NCVPS classes begin.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

SummerUpdatesSummer 2017 Updates

June 19: Summer Start Date
June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the Day 3 and Day 7 Student Status Report quick reference guide.
June 23: Last Day to Register
June 29: First Progress Report Posted
June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school.
August 11: End Date
August 17: Final Grades Posted
See the student checklist at this link. Be sure to send this link to your enrolled students.

GradeReportUpdatesGrade Report Updates

Report Card

 CurrentGradesWhat Grades Are Currently Posted?
August 3: Progress Report Posted in the Registration system.
August 10: Progress Report w/ Expected/Anticipated CTE Grades and Anticipated EOC Scores Posted in the Registration system.

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is  if an already enrolled student drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

July 29, 2017

NCVPS E-lert – July 27, 2017 – Summer Edition VI (Progress Reports Posted) —

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – July 27, 2017 – Summer Edition VI (Progress Reports Posted)

CalendarCheck

Calendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links
Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
We have two weeks of summer school left! A new progress report has been posted today. Check it out to see how your students are progressing.
Be sure to check out our 10-Year Anniversary Symposium.
If you are opening a ticket with our Virtual Support Center, we have a new webpage that guides you through that process.
And here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

EOYEnd-of-Year Transition Complete

NCVPS has completed its End-of-Year data sync. Our registration system is now updated with student data that reflects NCDPI Powerschool data.
If you experience any issues or concerns, please open a ticket with our Virtual Support Center.

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our 10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register!

SummerUpdatesSummer 2017 Updates

June 19: Summer Start Date
June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the Day 3 and Day 7 Student Status Report quick reference guide.
June 23: Last Day to Register
June 29: First Progress Report Posted
June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school.
August 11: End Date
August 17: Final Grades Posted
See the student checklist at this link. Be sure to send this link to your enrolled students.

GradeReportUpdatesGrade Report Updates
Report Card

 CurrentGradesWhat Grades Are Currently Posted?
July 27: Progress Report Posted in the Registration system.
August 3: Progress Report Posted in the Registration system.

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is  if an already enrolled student drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.

The Virtual Support Center is our one-stop shop for resolving technical and other issues, including enrolling, course access, funding, withdrawals, advice, and special requests.  

Please visit our Opening a Ticket webpage to see ticketing details and tips on expediting your ticket. 
Password Reset
If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student’s password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It’s always best if only one person requests a password reset for a student.
If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password” on the course login page.
Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.
Here’s how to confirm student email addresses in Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

July 15, 2017

NCVPS E-lert – July 13, 2017 – Summer Edition V (Progress Reports Posted)

A newsletter from Thursday.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – July 13, 2017 – Summer Edition V (Progress Reports Posted)

CalendarCheckCalendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.

Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Please remember throughout the summer, we post progress reports every Thursday in the registration system. A new one has been posted today. Check it out to see how your students are progressing.
And here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

EOYEnd-of-Year Transition Update

NCVPS will complete its End-of-Year data sync on July 21. Our registration system will be offline that night from 6 PM to 9 PM.  This is an estimated timeframe.
During this time, we will be updating our records to reflect the completed NCDPI Powerschool EOY sync.

After the sync, schools will have access to their rising 9th graders and other students new to their schools.

As always, if you experience any issues or concerns after the sync is complete, please open a ticket with our Virtual Support Center.

SummerUpdatesSummer 2017 Updates

June 19: Summer Start Date
June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the Day 3 and Day 7 Student Status Report quick reference guide.
June 23: Last Day to Register
June 29: First Progress Report Posted
June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school.
August 11: End Date
August 17: Final Grades Posted
See the student checklist at this link. Be sure to send this link to your enrolled students.

GradeReportUpdatesGrade Report Updates

Report Card

 CurrentGradesWhat Grades Are Currently Posted?
July 13: Progress Reports
July 20: Progress Report Posted in the Registration System
July 20: First Session Health Final Grade Posted in the NCVPS Registration System

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is  if an already enrolled student drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

Tech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

The Chrome Browser has had a recent update: 

Please update your Chrome browser to the latest version Version 58.0.3029.96

To update Google Chrome:

  1. On your computer, open Chrome
  2. At the top right, click More
  3. Click Settings
  4. Click About
  5. Relaunch
 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.

VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Biology Honors – Edgenuity
Chemistry Honors – Edgenuity
Math 1 – Connections Education
Math 2 – Connections Education
Math 3 – Connections Education
Occupational Preparation 1 – Edgenuity
Physical Science Honors – Edgenuity
Physics Honors – Edgenuity
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/
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