Virtual School Meanderings

July 15, 2017

NCVPS E-lert – July 13, 2017 – Summer Edition V (Progress Reports Posted)

A newsletter from Thursday.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – July 13, 2017 – Summer Edition V (Progress Reports Posted)

CalendarCheckCalendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.

Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Please remember throughout the summer, we post progress reports every Thursday in the registration system. A new one has been posted today. Check it out to see how your students are progressing.
And here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

EOYEnd-of-Year Transition Update

NCVPS will complete its End-of-Year data sync on July 21. Our registration system will be offline that night from 6 PM to 9 PM.  This is an estimated timeframe.
During this time, we will be updating our records to reflect the completed NCDPI Powerschool EOY sync.

After the sync, schools will have access to their rising 9th graders and other students new to their schools.

As always, if you experience any issues or concerns after the sync is complete, please open a ticket with our Virtual Support Center.

SummerUpdatesSummer 2017 Updates

June 19: Summer Start Date
June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the Day 3 and Day 7 Student Status Report quick reference guide.
June 23: Last Day to Register
June 29: First Progress Report Posted
June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school.
August 11: End Date
August 17: Final Grades Posted
See the student checklist at this link. Be sure to send this link to your enrolled students.

GradeReportUpdatesGrade Report Updates

Report Card

 CurrentGradesWhat Grades Are Currently Posted?
July 13: Progress Reports
July 20: Progress Report Posted in the Registration System
July 20: First Session Health Final Grade Posted in the NCVPS Registration System

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is  if an already enrolled student drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

Tech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

The Chrome Browser has had a recent update: 

Please update your Chrome browser to the latest version Version 58.0.3029.96

To update Google Chrome:

  1. On your computer, open Chrome
  2. At the top right, click More
  3. Click Settings
  4. Click About
  5. Relaunch
 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.

VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Biology Honors – Edgenuity
Chemistry Honors – Edgenuity
Math 1 – Connections Education
Math 2 – Connections Education
Math 3 – Connections Education
Occupational Preparation 1 – Edgenuity
Physical Science Honors – Edgenuity
Physics Honors – Edgenuity
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

July 1, 2017

NCVPS E-lert – June 28, 2017 – Summer Edition IV (Last Day to Drop June 30) —

A newsletter from Wednesday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – June 28, 2017 – Summer Edition IV (Last Day to Drop June 30)

CalendarCheckCalendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Our first summer progress report will be posted Thursday, June 29. Please check the report to see who is progressing and who is not. If students have not logged in or are not participating, please contact them and see if they need to be dropped or see what assistance they need to get started.
The last day to drop is Friday, June 30. Please remember that districts and schools must drop students.
And here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

SummerUpdatesSummer 2017 Updates

NCVPS needs the contact information for each school that registers students for Summer 17 classes.  Students will need to know who the contact is, as well. Students can drop through our 10th day of class, and they need to know who to contact at the school or at the district level so that they can be dropped. Districts may elect to have just one contact for the entire district over the summer.
Presently, you may not have any students enrolled in NCVPS summer courses, but if your school does enroll students in the coming weeks for Summer 2017, we will need this information.
If districts have their school-level ELA contact information in an Excel document, they can copy and paste that into the contact box on the link above.
June 19: Summer Start Date
June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the Day 3 and Day 7 Student Status Report quick reference guide.
June 23: Last Day to Register
June 29: First Progress Report Posted
June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school.
August 11: End Date
August 17: Final Grades Posted
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
See the student checklist at this link. Be sure to send this link to your enrolled students.

meetupsNCVPS 10-Year Anniversary Meetups

The North Carolina Virtual Public School is turning 10 years old! We want to meet with all the amazing stakeholders who have supported our many years of successful teaching and learning.  Please see our various MeetUp opportunities below and join us as we celebrate 10 years of expanding options and opportunity for the students of North Carolina.

4949 New Centre Drive
Wilmington, NC 28403
Saturday, July 15, 2017
10:00 AM – 11:00 AM
9705 Sam Furr Road, Suite A
Huntersville, NC 28071
Monday, July 31, 2017
7:00 PM – 9:00 PM
NCVPS MeetUp-Central
15 Cabela Drive
Garner, NC 27529
Saturday, August 5, 2017
2:00 PM – 4:00 PM

ExamWeightsNCVPS Seeking Input for Final Exam Weights

NCVPS is considering re-weighting its final exam grade. Right now, our final exam is weighted at 25%, which is what all North Carolina school districts used in the past. Districts now have flexibility in what they weight their final exam grades. We would like to align ourselves with what most districts are using.
Keep in mind that districts and schools can always re-weight our classwork grade and final exam grade to percentages that align with their local policies.

ForensicsCodeForensic Science Honors Course Code

If you have students who have completed or are enrolled in NCVPS’s Forensic Science Honors course, please be sure you are using this course code:
30205X0
Some schools have been using a code for a forensic science course that we do not offer.

GradeReportUpdatesGrade Report Updates
Report Card

 CurrentGradesWhat Grades Are Currently Posted?
June 1: Traditional Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
June 21: Summer School Day 3 Status Report

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is  if an already enrolled student drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

Tech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

The Chrome Browser has had a recent update: 
Please update your Chrome browser to the latest version Version 58.0.3029.96

To update Google Chrome:

  1. On your computer, open Chrome
  2. At the top right, click More
  3. Click Settings
  4. Click About
  5. Relaunch
 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Biology Honors – Edgenuity
Chemistry Honors – Edgenuity
Math 1 – Connections Education
Math 2 – Connections Education
Math 3 – Connections Education
Occupational Preparation 1 – Edgenuity
Physical Science Honors – Edgenuity
Physics Honors – Edgenuity
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

June 24, 2017

NCVPS E-lert – June 22, 2017 – Summer Edition III (Student Status Reports Posted) —

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
CVPS E-lert – June 22, 2017 – Summer Edition III (Student Status Reports Posted)

CalendarCheckCalendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.

Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
We are on Day 4 of summer school, and so far the support requests have been low at the Virtual Support Center. We would like to thank everyone for such a successful start!
We posted the Day 3 Student Status Report in our registration system today.  We post two reports before our last day to drop students on June 30. Be sure to check today’s status report and next Thursday’s progress report.  If students have not logged in or are not participating, please contact them and see if they need to be dropped or see what assistance they need to get started.

Note that the last day to register is Friday, June 23, and the last day to drop is Friday, June 30. Please remember that districts and schools must drop students.

And here are the full details . . . .
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

ExamWeightsNCVPS Seeking Input for Final Exam Weights

NCVPS is considering re-weighting its final exam grade. Right now, our final exam is weighted at 25%, which is what all North Carolina school districts used in the past. Districts now have flexibility in what they weight their final exam grades. We would like to align ourselves with what most districts are using.
Keep in mind that districts and schools can always re-weight our classwork grade and final exam grade to percentages that align with their local policies.

ForensicsCodeForensic Science Honors Course Code

If you have students who have completed or are enrolled in NCVPS’s Forensic Science Honors course, please be sure you are using this course code:
30205X0
Some schools have been using a code for a forensic science course that we do not offer.

SummerUpdatesSummer 2017 Updates

NCVPS needs the contact information for each school that registers students for Summer 17 classes.  Students will need to know who the contact is, as well. Students can drop through our 10th day of class, and they need to know who to contact at the school or at the district level so that they can be dropped. Districts may elect to have just one contact for the entire district over the summer.
Presently, you may not have any students enrolled in NCVPS summer courses, but if your school does enroll students in the coming weeks for Summer 2017, we will need this information.
If districts have their school-level ELA contact information in an Excel document, they can copy and paste that into the contact box on the link above.
June 19: Summer Start Date
June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the Day 3 and Day 7 Student Status Report quick reference guide.
June 23: Last Day to Register
June 29: First Progress Report Posted
June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school.
August 11: End Date
August 17: Final Grades Posted
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
See the student checklist at this link. Be sure to send this link to your enrolled students.

GradeReportUpdatesGrade Report Updates

Report Card

 CurrentGradesWhat Grades Are Currently Posted?
June 1: Traditional Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
June 21: Summer School Day 3 Status Report

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is  if an already enrolled student drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

Tech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

The Chrome Browser has had a recent update: 

Please update your Chrome browser to the latest version Version 58.0.3029.96

To update Google Chrome:

  1. On your computer, open Chrome
  2. At the top right, click More
  3. Click Settings
  4. Click About
  5. Relaunch
 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.

VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Biology Honors – Edgenuity
Chemistry Honors – Edgenuity
Math 1 – Connections Education
Math 2 – Connections Education
Math 3 – Connections Education
Occupational Preparation 1 – Edgenuity
Physical Science Honors – Edgenuity
Physics Honors – Edgenuity
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |

STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

June 17, 2017

NCVPS E-lert – June 15, 2017 – Summer Edition II (Classes Begin Monday, June 19) —

A newsletter from Thursday’s inbox.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – June 15, 2017 – Summer Edition II (Classes Begin Monday, June 19)

CalendarCheckCalendar Check
2017 – 2018
Summer Dates
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Summer classes begin on Monday, June 19. Students will not be able to log in before that date. However, they can become familiar with how NCVPS works and what the expectations will be in their courses by visiting our Getting Started for Students page.
If your students have difficulty logging in on Monday, have them go through our trouble shooting steps outlined below.
We will continue to register for summer until June 23, our fifth day of summer classes.
We also have an update on CTE courses for OCS students. We have a number of courses that have added supports for OCS students. Please see that update here.
Please check out all the details below.
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

StudentLoginLogin Details for Students

Please remember that schools need to issue usernames and passwords to students. NCVPS does not do this. You can find usernames and passwords in your enrollment report. Here’s how to access your enrollment report.
Students will be able to log in on the first day of class. Students should initially go our Student Login Page here: http://ncvps.org/student-bbmoodle-login.
The Student Login Page gives some details about our Canvas learning management system (LMS), and it includes the troubleshooting steps below if they have difficulty logging in.
The Student Login Page then takes students to their Canvas login, which students should bookmark:  https://ncvps.instructure.com/login/canvas/.
If students have difficulty logging in, here are their troubleshooting steps:

1. Be sure that you have your correct username and password. Your school will issue you this login information. NCVPS does not issue usernames and passwords.

 

2. NCVPS uses Canvas for its learning management system. Many schools and districts also use Canvas. NCVPS has its own Canvas login web address. Be sure you are logging in to your NCVPS courses at this link: https://ncvps.instructure.com/login/canvas/

 

3. If this is your first time logging in, confirm with your e-learning advisor (ELA) that you are enrolled and not waitlisted.

 

4. If you were just registered today, it will take 24 hours to get access.

 

5. If you had an NCVPS class before in Canvas, and you changed your password, then that is the password that you will need to use.

 

6. If you still cannot log in, open a ticket with our Virtual Support Center. Be sure to include your name, PowerSchool ID number, school, and course that you’re trying to log in to.

 

7. If you have forgotten your password, use the “Forgot Password” feature on the login page. This will work if you have your correct email address identified in the course settings.

SummerUpdatesSummer 2017 Updates

NCVPS needs the contact information for each school that registers students for Summer 17 classes.  Students will need to know who the contact is, as well. Students can drop through our 10th day of class, and they need to know who to contact at the school or at the district level so that they can be dropped. Districts may elect to have just one contact for the entire district over the summer.
Presently, you may not have any students enrolled in NCVPS summer courses, but if your school does enroll students in the coming weeks for Summer 2017, we will need this information.
If districts have their school-level ELA contact information in an Excel document, they can copy and paste that into the contact box on the link above.
Start Date: Monday, June 19
Last Day to Register: Friday, June 23
Last Day to Drop: Friday, June 30 – Some districts are on an abbreviated summer schedule for staff by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
End Date: Friday, August 11
Grades Posted: Thursday, August 17
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
See the student checklist at this link. Be sure to send this link to your enrolled students.

GradeReportUpdatesGrade Report Updates
Report Card

 CurrentGradesWhat Grades Are Currently Posted?
June 1: Traditional Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
June 21: Summer School Day 3 Status Report

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

Fall2017UpdatesFall 2017 Updates

Don’t panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.   See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is  if an already enrolled student drops the course.
Important Dates
Start Dates
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click “Reports.”) These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
See the NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester.

Program and Catalog Updates

Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.

NCVPS Resources

Tech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails
We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
When submitting a Help Desk ticket, please use an alternate email address other than one of the above domains. We are working to resolve the issue.
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

The Chrome Browser has had a recent update: 
Please update your Chrome browser to the latest version Version 58.0.3029.96

To update Google Chrome:

  1. On your computer, open Chrome
  2. At the top right, click More
  3. Click Settings
  4. Click About
  5. Relaunch
 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Biology Honors – Edgenuity
Chemistry Honors – Edgenuity
Math 1 – Connections Education
Math 2 – Connections Education
Math 3 – Connections Education
Occupational Preparation 1 – Edgenuity
Physical Science Honors – Edgenuity
Physics Honors – Edgenuity
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
STAY CONNECTED

Like us on Facebook   Follow us on Twitter

Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/

June 9, 2017

NCVPS E-lert – June 1, 2017 – Summer Edition I (Classes Start June 19) —

Interestingly, this newsletter showed up in my inbox yesterday.

Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district’s and school’s e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert – June 1, 2017 – Summer Edition I (Classes Start June 19)

CalendarCheckCalendar Check
Spring 2017
Last Day of Classes
Early Calendar: May 5
Traditional Calendar: May 26
Final Grades Posted
Early Calendar: May 11
Traditional Calendar: June 1
2017 – 2018
Registration Opens: April 3
Summer School: June 18
See our calendar for progress report dates. We post updates every two weeks throughout the semester.
Essential Links

NCVPS Is Hiring Teachers

Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.

E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here.

Current E-lert News

Greetings!

Greetings, everyone!
Spring is a wrap, and the opening of our summer session is in sight. Summer registration is still underway and will continue until June 23, our fifth day of summer classes.
Please check out the details below.
New Updates
Important Information
In addition, be sure to check out all of our tips and reminders in this week’s e-lert.

LastDayClassSpring Wrap-up
Spring is a wrap! Follow this link to see the details on NCVPS’s final grade report.

A few things to keep in mind:

1. Schools must average in final exams for EOC/CTE/NCFE courses.

2. Credit recovery and OCS classes do not report final grades. You will see a “NULL” grade in the final grade column.

3. Late drops will show a “NULL” grade in the final grade column.

4. If you’ve made arrangements for a short extension, be sure to check the teacher comments for the status of that extension.

5. SAT and ACT Prep do not have a final exam due to the two-part nature of those courses.

6. If you have students enrolled in flex courses that are extending into summer, the NCVPS teacher will keep you up to date on the student’s progress.

FlexUpdateFlex Enrollment Update
Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

SummerUpdatesSummer 2017 Updates

Program Details

Summer school with NCVPS is a fast-paced program. An entire 18-week course is taught in just 8 weeks. Students will spend 3-5 hours each day, Monday through Friday, working on their courses, and just like at a traditional school, there is often work over the weekend, too. Students must have daily access to the internet for the duration of summer school. There are no exceptions made for students who attend camps or go on vacations where they do not have access to the internet.
Due to the workload, we recommend that students only take one NCVPS course over the summer, especially if the student has not had an online course before. Students are much more successful in our summer program if they only take one course.
Students can work on our courses any time during the day or night, 24/7. They just need to pay close attention to the due dates for the assignments, tests, and quizzes. Students can also work from any location as long as they have access to their classes for 3-5 hours a day.
Allotments from Summer 2017 come from your NEW allotment totals for the 2017-2018 Academic Year.
NCVPS needs the contact information for each school that registers students for Summer 17 classes.  Students will need to know who the contact is, as well. Students can drop through our 10th day of class, and they need to know who to contact at the school or at the district level so that they can be dropped. Districts may elect to have just one contact for the entire district over the summer.
Presently, you may not have any students enrolled in NCVPS summer courses, but if your school does enroll students in the coming weeks for Summer 2017, we will need this information.
If districts have their school-level ELA contact information in an Excel document, they can copy and paste that into the contact box on the link above.
Start Date: Monday, June 19
Last Day to Register: Friday, June 23
Last Day to Drop: Friday, June 30 – Some districts are on an abbreviated summer schedule for staff by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
End Date: Friday, August 11
Grades Posted: Thursday, August 15
Follow this link to our registration system.
If you need access, contact our Virtual Support Center here.
Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.
If you are new to the NCVPS registration system or need a refresher, the guide at this link will help.
See the student checklist at this link. Be sure to send this link to your enrolled students.

GradeReportUpdatesGrade Report Updates
Report Card

 CurrentGradesWhat Grades Are Currently Posted?
June 1: Traditional Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
June 21: Summer School Day 3 Status Report

ReportOverviewReporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Only our final grade report is a weighted grade report.
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

NCVPS Resources

Tech Updates
ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at help.ncvps.com and we will make reasonable accommodations to support your learning experience.
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When “Page Not Found” appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on “Enter a NCVPS Help Desk Ticket.”
Password Reset
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on “Forgot Password”.
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
CourseSec01Sum16
When opening a ticket with the virtual support center, please always include the following:
  • Student’s first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name – if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student’s first and last name
  • The student’s PowerSchool ID number
  • The student’s email address
  • The student’s phone number (the contact number this will be in PowerSchool)
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
In Canvas:
Click on “settings” on your name in the upper right side of your course.
Click on “Add Email Address” under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on “Register email.”
Click the star next to your correct email address.
javaflashUpdatesJAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

The Chrome Browser has had a recent update: 
Please update your Chrome browser to the latest version Version 58.0.3029.96

To update Google Chrome:

  1. On your computer, open Chrome
  2. At the top right, click More
  3. Click Settings
  4. Click About
  5. Relaunch
 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:  https://ncvps.instructure.com/login/canvas/
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
Virtual Support Center: http://www.help.ncvps.org/
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements

Course Catalogues
NCVPS Courses
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.

Here are the newest approved vendor courses: (Course Title – Vendor)

Courses – Vendor
Math 1 (Revision — New Standards) – Apex Learning
Middle School Fitness Grade 6 – Florida Virtual
World History – Edmentum
North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg.,
SUITE 3900, Raleigh, NC 27606
Phone:  919-513-8550   |  Fax:  919-513-2557  |
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Adam Renfro
Outreach and Support Coordinator
North Carolina Virtual Public School
910.644.0757

North Carolina Virtual Public School | 1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900 | Raleigh | NC | 27606
adam.renfro@ncpublicschools.gov
NCVPS Virtual Support Center:  http://www.help.ncvps.org/
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